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$5 USD / hour
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$5 USD / hour
It's currently 5:43 AM here
Joined March 31, 2021
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Ema S.


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$5 USD / hour
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$5 USD / hour
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Admin Assistant/ Customer Service

Are you looking for a reliable , committed and top of the line Administrative and Customer Service Assistant? If yes, then I believe that I would be a great addition to your team . Presently, I am a full-time freelancer willing to devote my time and energy to being the best employee. In my previous experience, I worked in a well established, private secondary school. I have provided administrative support to the principal, other upper level administrators, approximately 25 teachers staff and 500 students. I am also a Self- motivated , cheerful customer service professional with over two (2) years experience in a fast-paced, financial institution. This institution requires not only customer support but also ensuring full compliance to the company's procedures and regulations. I have since learnt that in a competitive market it is very important to portray your best customer service skills whilst speaking persuasively. I have also come to understand that when your employer thrives this helps create opportunities for growth for you as an employee. A client's first impression of a company begins at the front desk , therefore what you do as a front desk worker is important. I am an agile, responsible and well-organized individual. I am also skilled at dealing with sensitive situations and finding creative, cost efficient alternatives for work material .Thank you for taking time off to review my profile. Have yourself a Pleasant Day. I hope to assist you soon! Ema.
Data Processing Executives

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Customer Service Rep

Financial Services Inc
Feb 2019 - Present
Contact Potential Customers via phone calls and emails to determine customer needs and offer the best suited Loan product . Assisting customers with queries and provide the best financial advice based on the customer's budget. Determine and deliver the best target sales strategies. Ensuring full compliance to company procedures and regulations .Representing the company on public platforms ,making collection calls , meeting monthly targets ,submitting reports, Completing credit reports.

Administrative Assistant

Saint Mary's Academy
Jan 2017 - Feb 2019 (2 years, 1 month)
Registration of students ,maintain student Files Electrically and on hard copy ,type up the school bulletin or newsletter,maintain records of student absences. Accept and process tuition and school lunch payments from parents. Contact parents in the event of student illness or behavioral issues.Distribute salary slips to school staff. Provide administrative support to the principal or other upper level administrator as needed.Used computer database to update records and stock Keeping


The Business Training College: Diploma: Sales and Marketing Management

Dominica 2021
(Less than a year)

The University of the West Indies: Human Resource Management and Project Management

Dominica 2017 - 2018
(1 year)

The Business Training College:Entrepreneurship and Communication studies

Dominica 2014 - 2015
(1 year)

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Top Skills

Data Processing
Data Entry
Customer Support
Virtual Assistant
Desktop Support

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