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$15 USD / hour
Flag of NIGERIA
$15 USD / hour
It's currently 12:08 PM here
Joined August 20, 2021
0 Recommendations

Olalekan A.

@enywindows

5.0 (12 reviews)
3.7
3.7
$15 USD / hour
Flag of NIGERIA
$15 USD / hour
100%
Jobs Completed
94%
On Budget
94%
On Time
6%
Repeat Hire Rate

Virtual Assistant |Customer Support | Data Analyst

Hi, My name is Olalekan, A resilient data analyst, Virtual Assistant and Customer Support Representative. My written and spoken English skills are superb and it has helped me communicate effectively with my clients. I am experienced in - Data analysis (microsoft excel, power Bi, R, SQL, tableau, python) - Virtual Assistance (handling emails, live chat and social media support, appointment setting, minutes writing etc) - Customer support (live-in,email,chat) - Content writing - Editing/Proofreading - Social media marketing and management - Data research, technical report writing, - In addition, I am familiar with slack, Microsoft Office, Zendesk Support, Shopify,woo-commerce, Facebook, Instagram, Twitter and a host of others. I believe I am the right freelancer you've been looking for. I have a fierce determination to complete tasks properly and also ensure I deliver top-notch projects. Give me the opportunity and I won't disappoint YOU. Click the HIRE button so we can get started today...
Freelancer Data Entry Clerks Nigeria

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Portfolio Items

Instagram followers data research
Instagram followers data research
Data research on websites
Data research
Data research on websites
Data research
Book keeping data entry project for a client on Google spreadsheet
Data entry continuous project

Reviews

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Showing 1 - 5 out of 13 reviews
Filter reviews by: 5.0
$15.00 AUD
Great job delivered and rapid and prompt reply...thnx
Data Processing Data Entry BPO Copy Typing
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Flag of Benni Translation Service @benni25
5 months ago
5.0
$20.00 USD
We did start work on a project w ehioe back, Olaleken was greattonwork with, we definitely appreciated his help with scraping Data off of the web.
Data Entry Social Media Marketing Instagram Keyword Research Google Sheets
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Flag of Anthony B. @renegadepromos
7 months ago
5.0
$6.95 USD
Good work , thank you
Data Processing Data Entry Excel Web Scraping Web Search
F
Flag of Noor H. @freelasg
9 months ago
5.0
$100.00 AUD
This freelancer is an upbeat person. He is friendly and easy to work with. Nothing is a bother to him. He fits in with what you need. he produces very good work and is highly reliable
Social Networking Facebook Marketing Social Media Marketing
B
Flag of Bede D. @Bedeclifford
1 year ago
5.0
$200.00 USD
Excellent as always. looking forward to continue working
Data Processing Data Entry Excel Virtual Assistant Web Search
+1 more
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Flag of Dinesh K. @dineshzone
1 year ago

Experience

Virtual Assistant, Customer Support, Data Entry, Digital Marketer

Freelancing
Jan 2021 - Present
-customer support (handling emails, live chat and social media support) - Virtual Assistant - data entry - Health and fitness - Editing/Proofreading - social media marketing and management - Internet research

CUSTOMER CARE REPRESENTATIVE

Flour mills of Nigeria plc
Aug 2014 - Dec 2020 (6 years, 4 months)
• Handled 90+ calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information and cancelling services. • Handled tons of incoming mails and respond to each as appropriate. • Received an average of 87% customer satisfaction rating, 10% higher than company’s average • Suggested new tactics to persuade customers about to cancel to stay with the company resulting in a 7% decrease in cancellations

DATA ENTRY CLERK

Flour Mills of Nigeria plc
Aug 2010 - Jul 2014 (3 years, 11 months)
• Compiled, prioritized, sorted and processed customers’ orders into local database • Typed correspondence, reports, text and other written material from rough drafts. • Checked source documents for accuracy, verifying when necessary. • Improved and consolidated spreadsheets increasing efficiency and saving the company over $10,000 annually in labor costs. • Performed other clerical duties such as answering the telephone, sorting and distributing mails, running errands and sending faxes

Qualifications

Google Data analytics

Coursera
2022
hands-on, practice-based assessments for roles in Data Analytics. Competent in tools and platforms including spreadsheets, SQL, Tableau, and R and know how to prepare, process, analyze, and share data for thoughtful action.

Virtual Assistant program

ALX - the room
2022
Trained virtual assistant with knowledge cut across Minutes writing Itinerary booking Data entry and book keeping Administrative tasks Soft skills development

Google IT Support

Google
2021
System Administration and IT Infrastructure Services Honors Badge IT Security: Defense against the digital dark arts Honors Badge Operating Systems and You: Becoming a Power User Honors Badge Technical Support Fundamentals Honors Badge The Bits and Bytes of Computer Networking

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Certifications

us_eng_1.png US English 1 75%

Top Skills

Data Entry 9 Data Processing 7 Excel 6 Web Search 4 Virtual Assistant 3

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