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$15 USD / hour
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$15 USD / hour
It's currently 3:56 AM here
Joined August 20, 2021
0 Recommendations

Olalekan A.

@enywindows

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5.0 (4 reviews)
2.5
2.5
$15 USD / hour
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$15 USD / hour
100%
Jobs Completed
100%
On Budget
100%
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Repeat Hire Rate

Virtual Assistant✓ Customer Support✓ Data Entry✓

Hi, My name is Olalekan, and I'm a Virtual Assistant and Customer Support Representative. I am an English native speaker so My written and spoken English skills are superb and it has helped me communicate effectively with my employers. I have several years of experience in - customer support (handling emails, live chat and social media support) - Virtual Assistance - data entry - content writing - Editing/Proofreading - social media marketing and management - data research, technical report writing, - In addition, I am familiar with slack, Microsoft Office, Zendesk Support, Shopify,woo commerce, Facebook, Instagram, Twitter and a host of others. I believe I am the right freelancer you've been looking for. I have a fierce determination to complete tasks properly also ensure i deliver top notch projects done. Give me the opportunity and I won't disappoint YOU. Click the HIRE button so we can get started today...
Freelancer Internet Marketing Specialists Nigeria

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5.0
$45.00 USD
great work. A+++++++++++++++++++++++++++++++++++++++++++++++++++++
Article Rewriting
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Flag of IM Vincent N. @videfa
1 month ago
5.0
$12.00 USD
he did a good job very professional.
Internet Marketing SEO Link Building Marketing Digital Marketing
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Flag of BD Shekh S. @shekhshahin33
2 months ago
5.0
$20.00 USD
Great work....................
Internet Marketing Twitter Facebook Marketing Marketing Social Media Marketing
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Flag of CA Agora Publishing @cosmopolita
2 months ago
5.0
$96.00 USD
Olalekan is a dedicated, smart and EXCELLENT freelancer. Completed the task in a short time with amazing result. Would love to work with him again!
Data Processing Data Entry Excel Virtual Assistant Web Search
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Flag of QA Mohammed S. @Jaximuz
4 months ago

Experience

Virtual Assistant, Customer Support, Data Entry, Digital Marketer

Freelancing
Jan 2021 - Present
-customer support (handling emails, live chat and social media support) - Virtual Assistant - data entry - Health and fitness - Editing/Proofreading - social media marketing and management - Internet research

CUSTOMER CARE REPRESENTATIVE

Flour mills of Nigeria plc
Aug 2014 - Dec 2020 (6 years, 4 months)
• Handled 90+ calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information and cancelling services. • Handled tons of incoming mails and respond to each as appropriate. • Received an average of 87% customer satisfaction rating, 10% higher than company’s average • Suggested new tactics to persuade customers about to cancel to stay with the company resulting in a 7% decrease in cancellations

DATA ENTRY CLERK

Flour Mills of Nigeria plc
Aug 2010 - Jul 2014 (3 years, 11 months)
• Compiled, prioritized, sorted and processed customers’ orders into local database • Typed correspondence, reports, text and other written material from rough drafts. • Checked source documents for accuracy, verifying when necessary. • Improved and consolidated spreadsheets increasing efficiency and saving the company over $10,000 annually in labor costs. • Performed other clerical duties such as answering the telephone, sorting and distributing mails, running errands and sending faxes

Qualifications

Google IT Support Certificate

Google
2021
System Administration and IT Infrastructure Services Honors Badge IT Security: Defense against the digital dark arts Honors Badge Operating Systems and You: Becoming a Power User Honors Badge Technical Support Fundamentals Honors Badge The Bits and Bytes of Computer Networking

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 94% us_eng_1.png US English 1 75%

Top Skills

Internet Marketing 2 Data Entry 2 Data Processing 1 Excel 1 Virtual Assistant 1

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