Hi there! I’m a results-driven, versatile professional with a proven track record across legal intake, client management, virtual assistance, project coordination, audio/video editing, and customer support. From high-volume law firm intake to creative post-production and full-cycle project management, I bring exceptional communication, technical proficiency, and client-first focus to every engagement. I'm an experienced Client Liaison and Intake Specialist for U.S.-based law firms, where I manage lead qualification, CRM tracking, and client onboarding, driving higher conversions and streamlining internal operations. I'm highly proficient in platforms like Clio, Lawmatics, CallRail, RingCentral, Calendly, and Microsoft Teams, enabling me to maintain a consistent and professional workflow in a fast-paced legal environment. Beyond the legal space, I’ve led remote teams as a Project Manager, created stunning content as an Audio and Video Editor using Filmora, Adobe Audition, and After Effects, and managed social media and email campaigns using tools like Agorapulse, Klaviyo, WordPress, and ActiveCampaign. I’ve also supported clients with e-commerce operations (Shopify/Zendesk), order management, and B2B/B2C sales. 🔹 What Sets Me Apart • Neutral English accent & top-tier communication skills • Efficient, reliable, and tech-savvy across multiple platforms • Strong ability to adapt between creative, technical, and administrative tasks • Comfortable with both high-volume outreach and client-facing roles • Track record of exceeding performance metrics and building client trust 🔹 Tools & Platforms I Use Clio Manage | Clio Draft | Lawmatics | CaseEngine | ActiveCampaign | RingCentral | CallRail | Vonage | Grasshopper | Twilio | Shopify | Microsoft Teams | Slack | Microsoft Office | Canva | Adobe Audition | Adobe Photoshop | Filmora | Agorapulse | WordPress | Shopify | MOJO Dialer | Klaviyo | Zendesk | [login to view URL] | Calendly | Google Suite & More Let’s work together to streamline your operations, enhance your client experience, or bring your multimedia projects to life, on time and on point. I’m ready when you are!