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$25 USD / hour
Flag of PKFlag of PK
lahore,
pakistan
$25 USD / hour
It's currently 3:34 PM here
Joined April 12, 2009
12 Recommendations

Shehbaz H.

@fairchance

annual-level-four.svgpreferred-freelancer-v2.svgverified.svg
5.0 (132 reviews)
5.0 (132 reviews)
7.7
7.7
$25 USD / hour
Flag of PKFlag of PK
lahore,
pakistan
$25 USD / hour
99%
Jobs Completed
85%
On Budget
83%
On Time
18%
Repeat Hire Rate

CERTIFIED ZOHO CRM CONSULTANT | ZOHO ONE DEVELOPER

Hello, I am a Zoho Sr. Specialist with 22 years of experience in IT consulting. I work on variety of Zoho projects week in week out! I have setup more than 500 accounts. My expertise: Migration from Salesforce to Zoho CRM Zoho Architecture Zoho Customization Data Cleanup Initial Zoho CRM Setup Business Analysis and Data Modeling into Zoho Sales Funnel Flow Design Zoho Subscription Zoho Forms API Integration Workflow Automation, Approval Processes Zoho Creator Deluge Script and Custom Function Advanced Zoho Analytics Advanced Zoho Survey Zoho Sales IQ and Live Chat Zoho Projects and Recruit Zoho Campaign, Quote, Invoice, Sales Order, and Purchase Order Zoho Mail POP3, IMAP Integration Please don't hesitate to message me directly through freelancer messaging service to discuss your project in more details. Warm regards, Shehbaz H.
Freelancer
Zoho Developers
Pakistan

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Portfolio Items

With a powerful dashboard showing scheduled appointments, and separate modules for staff and customers, manage your appointments with this application.

Key Features:
Access all upcoming appointments, grouped by day, week, and month, from a single dashboard.
Staff members see their day's appointments, both as a timeline and a detailed report. Customers can see upcoming appointments.
Reschedule, cancel, or close bookings with the appointment booking report.
Appointment Management Application
Zoho CRM integration to include integrating Twilio numbers into our Zoho system. The main purposes of which are to automate the calling process from within the Zoho CRM and to enable agents to uses Twilio SMS features to text message clients in addition to just sending emails or leaving voice messages. Also, we want the system set up so that when calls are recieved, if the Zoho CRM recognizes the caller ID as an exisiting phone number in our system the lead would automatically open on the screen for the person answering the call within the CRM. We also want to create and IVR system for all inboud calls with an initial greating that gives 3 options "dial partys extension, press one for agent, or press zero or stay on line for operator."
Zoho CRM Integration with Twilio
Word press Website Changes / Integrating Forms into Zoho CRM: Making changes to our existing WordPress website www.carlucent.com to link the data from the following three forms:

o	Sign-up form on the home page (Form with the heading “Sign up for Free Consultation”).

o	Credit Application form (form available on Pre-Approval Page)

o	Enquiry form on the Contact Us page.

After all the forms are linked with Zoho CRM, all the data submitted will be pushed into Zoho CRM as a Lead or Credit Application

	Zoho CRM Customization:

o	Modify existing Lead, Account and Contact forms to capture the customer information submitted via Carlucent Website

o	Create a new module for capturing the Credit Form / Pre-Approval form information and the Car Year/Make/Model information that are available in the drop down options.

	Setting up various workflows / Processes in Zoho CRM for (LEAD TO PROSPECT CONVERSION) (PROSPECT TO DEAL PROCESS) (DEAL TO CLIENT DEAL PROCESS)
ZOHO CRM Customization for Website integration
I have made different templates in Zoho Invoice App
Zoho Invoice
I have customize Zoho Recruit Application and develop Training Manual
Zoho Recruit
I have build more than 20 Apps in Zoho Creator
Zoho Creator

Reviews

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Showing 1 - 5 out of 50+ reviews
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5.0
$1,500.00 USD
Shehbaz delivered exactly what we needed for our company website using Zoho as we requested. Great work!
PHP
Website Design
Software Architecture
CRM
Zoho
A
Flag of US Andy B. @abattelle1398
8 days ago
5.0
$500.00 USD
Very professional, and expert in Zoho and flexiable in adding more ideas. I will defently work again with Mr. Shehbaz and I recommend him and his professional team!
PHP
JavaScript
Software Architecture
Zoho
Zoho Creator
S
Flag of SA Sultan M. @sultaan2020
16 days ago
5.0
$350.00 AUD
Worked hard with me to get brief correct. Thank you and will work with you again.
CRM
Zoho
User Avatar
Flag of AU Bianca S. @bshapiro
1 month ago
5.0
$400.00 CAD
Thank you, for your great job!
PHP
CRM
HTML
Zoho
Zoho Creator
User Avatar
Flag of CA Carlos A. @cangulo
2 months ago
5.0
$500.00 USD
Very knowledgeable, quick delivery and very easy to work with. Thanks for your ongoing patience!!!
PHP
Website Design
Graphic Design
HTML
Zoho
User Avatar
Flag of US Toca T. @experiences2
2 months ago

Experience

PROGRAMMER (BPS-17)

PAKISTAN POST
Mar 2010 - Present
Employment Status : Full-Time Locations: • Office of the Postmaster General, Metropolitan circle, Karachi. • General Manager, Postal Life Insurance, Lahore. • Chief Controller of Stamps, Karachi. • Office of the Postmaster General, Central Punjab Circle, Lahore(Current) www.pakpost.gov.pk Pakistan Post is providing postal services in every nook and corner of the country through a network of around 13,000 post offices. Pakistan Post is providing delivery services to about 20 million households and businesses as community service without any cost considerations. In addition to its traditional role, the Pakistan Post also performs agency functions on behalf of Federal and Provincial governments, which inter‐alias include Savings Bank, Postal Life Insurance, Collection of Taxes, Collection of Electricity, Water, Sui Gas and Telephone bills. Pakistan Post is also providing a universal postal service network in harmony with the Universal Postal Union (UPU) strategy to ensure secure and timely delivery of mail, money and material at affordable cost through utilization of people, process and technology and innovative product offerings. Major Purpose of Position: As Section Officer (IT), I work with core management to identify operational issues in respect to automation and provide solutions for streamlining all processes. Also responsible for Collecting, collating and carrying out complex data analysis in support of management & customer requests. Also involved in reporting statistical findings to work colleagues and senior managers. Job Description: This position directly reports to Dy. Postmaster General (Operations) with following responsibilities: • Provides in-depth consulting to IT management and staffs at the highest technical level in identification and resolution of the overall Database Management System problems. • Migration of historical data form legacy systems to Microsoft SQL Server 7/2005/2008 • Build and maintain strong ongoing relationships with business and technology executives and earn the trust and respect through the delivery of business outcome based architecture and planning services; • Install, configure, manage and support a network infrastructure at enterprise level; • Provide expert guidance and oversight to ongoing technology efforts to incorporate the documented enterprise solution architecture into organizational culture; • Develop, maintain or implement procedures for data entry, data cleaning, documentation and other administrative tasks. • Document, implement, maintain or recommend operating methods to improve processing, distribution, data flow, collection, database editing procedures; • Define functional requirements with the end user-customer and identifying modules, special processing routines and interface requirements; • Participate in roadmap discussions and high level requirements analysis; • To evaluate, test, advice, train and provide support for I.T. related projects; • Procurement of IT hardware, software and maintenance products & services. • Maintenance of documentation of changes regarding users, functions & systems; • Assists core management with queries, statistical analyses, reports and technical difficulties related to data retrieval; • Analyze, reproduce and document the technical support cases; • Focal person in outsourcing of Post projects; Technical member in bidding process for hiring the services of vendor in respect of maintenance of Military Pension Payment System and Counter Automation System

COMPUTER OPERATOR (BPS-16)

PAKISTAN POST
Mar 2003 - Feb 2010 (6 years, 11 months)
Locations: i) Directorate General, Pakistan Post, Islamabad. ii) Lahore Postal Region, Lahore iii) Postal Region, Sialkot iv) General Manager Postal Life Insurance, Lahore On the recommendations of Federal Public Service Commission (FPSC) Islamabad I have been selected for Pakistan Post and joined the same on 12-03-2003. Major Purpose of Position: As Computer Operator, I have conduct studies, gathers and analyzes data from various databases and sources, develops reports, summaries, recommendations, and visual representations, performs statistical analysis, maintains databases and provides consultation and technical assistance to core management; advises and assists clients in determining the appropriate analytical methodology to meet their needs and objectives, uses various statistical packages, summarizes and interprets statistical results and designs and implements process improvements. Job Description: This position directly reports to Dy. Postmaster General (Operations)with following responsibilities: • Identify the appropriate network architecture (design, quality, extensibility, maintainability, etc.) based on the requirements and design elements; • Record software architecture in a software architecture document using use cases and the Unified Modeling Language (UML); • Provide technical leadership in database design, testing, debugging, and documentation of required assignments; • Install, configure and monitor SQL Server 2005/2008 and MySQL • Manage database security transactions, backups and locks; • Manipulating, cleansing & processing data using Excel, Access and SQL. • Responsible for loading, extracting and validation of organization and client data; • Liaising with end-users and 3rd party suppliers; • Analyzing raw data, drawing conclusions & developing recommendations Writing T-SQL scripts to manipulate data for data loads and extracts; • Data entry, data auditing, creating data reports & monitoring all data for accuracy; • Advising on the suitability of methodologies and suggesting improvements; • Carrying out specified data processing and statistical techniques; • Supplying qualitative and quantitative data to colleagues & clients; KEY SKILLS AND COMPETENCIES 1. Extensive experience with SQL/Server T-SQL, DTS/SSIS & Excel 2003/2007. 2. Well versed with Express Mail Track & Trace Systems (EMTTS) and International Postal System (IPS) 3. Advance abilities in SQL Server Reporting Services, Microsoft Excel 2010, Business Objects (Crystal Reports) and Microsoft Access 2007 4. More than Eight years of professional experience in Help Desk and Second Level Technical Support. 5. Extensive knowledge of the methodology and techniques of data processing. 6. Extensive knowledge of Microsoft Windows Server 2000, 2003, 2008 Microsoft 2000, 2003. 7. Excellent knowledge of troubleshooting computer hardware, software and LAN/WAN 8. Comprehensive knowledge of operating Windows 2003 / 2008 Directory Services.

Education

MCS

Mohi-ud-Din Islamic University, Pakistan 2003 - 2005
(2 years)

Qualifications

MCTS

MICROSOFT
2007
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST (MCTS) IN SQL SERVER 2005 SECURING 1000 FULL MARKS

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Top Skills

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