Profile image of faithy0826
@faithy0826
Flag of Philippines Cebu, Philippines
Member since April, 2013
3 Recommendations

faithy0826

My name is Faith. I used to work in BPO for 10 years as Account Manager and I am also a professional copy editor. I currently manage a team of customer service experts with minimum five years of call center experience and a team of copy editors currently servicing a US-based Publishing Company.

$7 USD/hr
5 Reviews
3.5
  • 33%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 7%Repeat Hire Rate

Recent Reviews

Experience

CSR

Mar 2005 - Jun 2010 (5 years)

CSR for Billing, Collections, and Activation.

Education

AB Political Science

1996 - 2000 (4 years)

Certifications

CSR Training (2004)

Attended Customer Management Training.

Publications

None

No Publication.

Badges

  • Employer of Choice

    Attract over 100 bids for your project.
  • Proven Identity

    Complete your Email, Phone and Payment verifications.
  • The Giver

    Award your project to a Freelancer.
  • Quick Pick

    Award your project within 24 hours of posting
  • The Prospector

    Post your first project.
  • Smart Money

    Create 10 Milestones.
  • The Biller

    Create an hourly invoice.
  • Fast Responder

    Bid within 2 minutes of a project being listed.
  • The Perfectionist

    Edited a bid.
  • The Seeker

    Bid on 20 projects.
  • The Verified

    Verify your payment method
  • US English Qualified

    Pass the US English Exam (Level 1)
  • All Star

    Receive a 5-star rating for a project.
  • The Adventurer

    Complete your first project.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • Pro-Profile

    Complete your Profile 100%.
  • Employer of Choice

    Attract over 100 bids for your project.
  • Smart Money

    Create 10 Milestones.
  • All Star

    Receive a 5-star rating for a project.
  • Proven Identity

    Complete your Email, Phone and Payment verifications.
  • The Giver

    Award your project to a Freelancer.
  • Quick Pick

    Award your project within 24 hours of posting
  • The Prospector

    Post your first project.
  • The Biller

    Create an hourly invoice.
  • Fast Responder

    Bid within 2 minutes of a project being listed.
  • The Perfectionist

    Edited a bid.
  • The Seeker

    Bid on 20 projects.
  • The Verified

    Verify your payment method
  • US English Qualified

    Pass the US English Exam (Level 1)
  • The Adventurer

    Complete your first project.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • Pro-Profile

    Complete your Profile 100%.

Exams

  • US English Level 1
    83%

My Top Skills

  • Telemarketing 4
  • Data Processing 3
  • Data Entry 2
  • Leads 2
  • Internet Marketing 1
  • Sales 1
  • Customer Support 1
  • Virtual Assistant 1
  • BPO 1
  • Copy Typing 1
  • Copywriting 0
  • Editing 0
  • Human Resources 0
  • Affiliate Marketing 0

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