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$15 USD / hour
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kanchrapara,
india
$15 USD / hour
It's currently 12:10 PM here
Joined August 14, 2020
1 Recommendation

Arijit C.

@freelancerariji6

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$15 USD / hour
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kanchrapara,
india
$15 USD / hour
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IVR & Contact Center Expert| Full-Stack Developer|

AWS & Java Certified Professional with 9 years’ experience in Software Development Lifecycle (SDLC) Documentation of medium to large-scale Voice XML, Java/J2EE, Web based and legacy applications.  Extensive knowledge and understanding of architecture, complexity and component integration of a Voice Response system.  Experience includes developing and implementing end to end Cisco-Nuance IVR solutions utilizing VXML, J2EE, Cisco UCCE (ICM + CUCM), Cisco Finesse, Nuance NDF, GRXML, Distributed Enterprise & Web Applications architectures.  Experience includes architect application for AWS Cloud and developing Amazon ALEXASkill.  Expert to architect Amazon Connect Cloud based Contact center E2E that included, Static and dynamic call flow design, Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription,
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India

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