Profile image of genessamaecuteng
@genessamaecuteng
Flag of Philippines Baguio, Philippines
Member since May, 2013
2 Recommendations

Genessa Antonio

My Professional objectives is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing Industry for more than 8 years now and has been working as a freelance VA for almost 5 years.I am very well trained and experienced on Customer Service, Phone Support, Sales (inbound and Outbound), Virtual Assistant, Order Taking, Appointment setting, VOIP, Virtual Assistant, Lead Generation and Management. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue to apply my expertise and maintain commitment,trust, and growth with myclients

$10 USD/hr
25 Reviews
3.3
  • 76%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 8%Repeat Hire Rate

Recent Reviews

Experience

Freelancer

Dec 2012 - May 2013 (5 months)

Freelancer Virtual Assistant, Telemarketer

Account Manager

Nov 2011 - Nov 2012 (1 year)

Worked for a VOIP Company. We assist customers sign up with their VOIP needs. we deal mostly on small to medium scaled businesses. Make and receive calls, manage each and every customers account.

Operations Manager

Feb 2009 - Nov 2011 (2 years)

Manage a BPO company catering US, Canadian and Uk clients. Mostly on Sales. expert in coaching, script writing and editing.

Education

Bachelor of Secondary Education Major in English

2002 - 2006 (4 years)

Certifications

Voice and Accent Certificate (2008)

Voice and Accent Certificate

Publications

Genessa

Test

Badges

  • The Spartan

    Bid on 300 projects.
  • The Giver

    Award your project to a Freelancer.
  • The Speculator

    Sponsor 1 bid.
  • The Regular

    Log in every day for 1 week.
  • The Critic

    Post 10 Reviews.
  • Feedback Guru

    Receive 10 reviews
  • Perfectionist

    Receive 5-star ratings in 90% of your completed projects (minimum 10 projects).
  • US English Qualified

    Pass the US English Exam (Level 1)
  • US English Qualified

    Pass the US English Exam (Level 1)
  • The Prospector

    Post your first project.
  • Fast Responder

    Bid within 2 minutes of a project being listed.
  • Neighbourhood Watch

    Reporting a user who violates our terms of service
  • Smart Money

    Create 10 Milestones.
  • The Adventurer

    Complete your first project.
  • The Influencer

    Get 10 friends who successfully sign up to Freelancer.com.
  • Spread the News

    Invite 10 friends to join Freelancer.com
  • Pro-Profile

    Complete your Profile 100%.
  • The Verified

    Verify your payment method
  • Proven Identity

    Complete your Email, Phone and Payment verifications.
  • The Seeker

    Bid on 20 projects.
  • All Star

    Receive a 5-star rating for a project.
  • The Trader

    Convert more than $1000USD (or equivalent) to another currency.
  • The Biller

    Create an hourly invoice.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • The Enforcer

    Reporting a project or contest that violates our terms of service.
  • Quick Pick

    Award your project within 24 hours of posting
  • The Perfectionist

    Edited a bid.
  • The Spartan

    Bid on 300 projects.
  • Perfectionist

    Receive 5-star ratings in 90% of your completed projects (minimum 10 projects).
  • Smart Money

    Create 10 Milestones.
  • The Influencer

    Get 10 friends who successfully sign up to Freelancer.com.
  • All Star

    Receive a 5-star rating for a project.
  • The Trader

    Convert more than $1000USD (or equivalent) to another currency.
  • The Giver

    Award your project to a Freelancer.
  • The Speculator

    Sponsor 1 bid.
  • The Regular

    Log in every day for 1 week.
  • The Critic

    Post 10 Reviews.
  • Feedback Guru

    Receive 10 reviews
  • US English Qualified

    Pass the US English Exam (Level 1)
  • US English Qualified

    Pass the US English Exam (Level 1)
  • The Prospector

    Post your first project.
  • Fast Responder

    Bid within 2 minutes of a project being listed.
  • Neighbourhood Watch

    Reporting a user who violates our terms of service
  • The Adventurer

    Complete your first project.
  • Spread the News

    Invite 10 friends to join Freelancer.com
  • Pro-Profile

    Complete your Profile 100%.
  • The Verified

    Verify your payment method
  • Proven Identity

    Complete your Email, Phone and Payment verifications.
  • The Seeker

    Bid on 20 projects.
  • The Biller

    Create an hourly invoice.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • The Enforcer

    Reporting a project or contest that violates our terms of service.
  • Quick Pick

    Award your project within 24 hours of posting
  • The Perfectionist

    Edited a bid.

Exams

  • US English Level 1
    95%

My Top Skills

  • Virtual Assistant 25
  • Leads 3
  • Telemarketing 2
  • Sales 1
  • Translation 0
  • Data Entry 0
  • Mobile Phone 0
  • Facebook Marketing 0
  • Customer Support 0
  • Advertising 0
  • Troubleshooting 0
  • Education & Tutoring 0
  • Recruitment 0
  • Technical Support 0
  • Phone Support 0
  • BPO 0
  • Brain Storming 0
  • Filipino 0
  • Thai 0
  • English (US) 0

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