Profile image of genessamaecuteng
Member since May, 2013
2 Recommendations

Genessa Mae Antonio 

My Professional objectives is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing/ Call Center Industry for more than 8 years now and has been working as a freelance VA for almost 5 years.I am very well trained and experienced on Customer Service, Phone Support, Sales (inbound and Outbound), Virtual Assistant, Order Taking, Appointment setting, VOIP, Lead Generation and Management, Social Media Management, transcription and More.. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue to apply my expertise and maintain commitment,trust, and growth with my clients.
$8 USD/hr
25 Reviews
  • 76%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 8%Repeat Hire Rate

Recent Reviews


Freelance VA, Customer Service, Admin Assistant,

Dec 2011 - May 2013 (1 year)

Freelancer Virtual Assistant, Telemarketer

Account Manager

Nov 2011 - Nov 2012 (1 year)

Worked for a VOIP Company. We assist customers sign up with their VOIP needs. we deal mostly on small to medium scaled businesses. Make and receive calls, manage each and every customers account.

Operations Manager

Feb 2009 - Nov 2011 (2 years)

Manage a BPO company catering US, Canadian and Uk clients. Mostly on Sales. expert in coaching, script writing and editing.


Bachelor of Secondary Education Major in English

2002 - 2006 (4 years)


Voice and Accent Certificate (2008)


Voice and Accent Certificate

Berlitz language assessment and testing PASSER (2010)


Berlitz offers standardized tests to measure proficiency in speaking, listening, reading and writing a language. These can be used for pre-employment screening and progress can correlate scores with major standardized tests and proficiency scales, such as the Test of English for International Communication (TOEIC), Test of English as a Foreign Language (TOEFL) and the Common European Framework of Reference for Languages (CEF).