Profile image of genessamaecuteng
@genessamaecuteng
Flag of Philippines Baguio, Philippines
Member since May, 2013
2 Recommendations

Genessa Antonio 

My Professional objectives is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing Industry for more than 8 years now and has been working as a freelance VA for almost 5 years.I am very well trained and experienced on Customer Service, Phone Support, Sales (inbound and Outbound), Virtual Assistant, Order Taking, Appointment setting, VOIP, Virtual Assistant, Lead Generation and Management. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue to apply my expertise and maintain commitment,trust, and growth with myclients
$10 USD/hr
25 Reviews
3.3
  • 76%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 8%Repeat Hire Rate

Recent Reviews

Experience

Freelancer

Dec 2012 - May 2013 (5 months)

Freelancer Virtual Assistant, Telemarketer

Account Manager

Nov 2011 - Nov 2012 (1 year)

Worked for a VOIP Company. We assist customers sign up with their VOIP needs. we deal mostly on small to medium scaled businesses. Make and receive calls, manage each and every customers account.

Operations Manager

Feb 2009 - Nov 2011 (2 years)

Manage a BPO company catering US, Canadian and Uk clients. Mostly on Sales. expert in coaching, script writing and editing.

Education

Bachelor of Secondary Education Major in English

2002 - 2006 (4 years)

Certifications

Voice and Accent Certificate (2008)

BPO

Voice and Accent Certificate

Publications

Genessa

Test

Exams

  • US English Level 1
    95%

My Top Skills

  • Virtual Assistant 25
  • Leads 3
  • Telemarketing 2
  • Sales 1
  • Translation 0
  • Data Entry 0
  • Customer Support 0
  • Troubleshooting 0
  • Education & Tutoring 0
  • Recruitment 0
  • Technical Support 0
  • Phone Support 0
  • Order Processing 0
  • BPO 0
  • Brain Storming 0
  • Filipino 0
  • English (US) 0
  • Customer Service 0
  • Telephone Handling 0
  • Call Center 0

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