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Flag of Philippines Dumaguete, Philippines
Member since January 21, 2016
1 Recommendations


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Experience in supervising agents, providing customer services in a telecommunications industry. Exceptional knowledge of database Ability to multitask and prioritize work Knowledge of call center management techniques. Able to type 40 words per minute. Ability to assess talent, manage people and motivate others. Managing a team with special skills. Proficient in Microsoft Office, Excel, Word, Power [login to view URL] & Outlook. Properly handling confidential information. Able to provide report with graphs and effective action plans. Experience in training agents Experience in taking calls (Sales,Cold calling, Inbound) Experience in developing process, Improving processes Can create manuals for the project Six Sigma Trained Experience in research and action plans for improving project. Data mining
$6 USD/hr
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