Hello, I am Pankaj Goswami. I am a Bachelor of Commerce, Post Graduate Diploma in Banking operation & Insurance, Post Graduate Diploma in Computer Application. I started working online /offline even when I was a student. Thus, now I have earned solid experience in performing various tasks.
My work experience includes:-
• Data Entry
• Email Support Specialist
• Microsoft Office (Word, Excel, PowerPoints)
• PDF conversion (including PDF to text )
• Copy Paste work
• Image to Text
• Audio file to text
• Loan officer (Loan Assistant, Scrutinizing Service, complaint handling)
• Product Listing
• Data Reconciliation
• Inbound Customer Service support
• Market Analyzer
• Lead Generation & conversion
I have learned the value of delivering service on time with quality. I am having a good hold on communication and detecting errors in the sport. I always love to learn because I believe that there is always room for improvement and skills grooming. I love to accept challenge tasks to complete my work before the time frame given. I am a certified data entry operator with work experience in different areas /sectors/organizations for more than 15 years.
Team work, relationship building with cross selling of bank products(saving A/c , current A/c, FDR’s, auto loan, Agri. loans ,gold loan, Third Party Products ,other fee Income products ). Complaint handling, cash, clearing, familiar with day to day Banking Operations used software’s. Internal audit, TAT monitoring, salary processing, target planning, risk management and maintain hygiene.