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@grac1esantiago
Flag of Philippines Bacolod City, Philippines
Member since November 29, 2018
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grac1esantiago

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My name is Gracelen U. Santiago. I live in Bacolod City, Negros Occidental, Philippines. I graduated at La Consolacion College Bacolod, took up Bachelor of Science in Hospitality Management. I worked at Teletech Bacolod for 4 years and 9 months as a Technical Support Representative under an Australian account and 1 year and 6 months at Convergys Bacolod as a Customer Service Associate under an American account.
$2 USD/hr
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Experience

Customer Service Associate

Apr 2017 - Oct 2018 (1 year)

Billing, Sales, Retention and Technical Support for cable, internet and phone.

Technical Support Representative

Jun 2012 - Apr 2017 (4 years)

Accepting incoming calls from Australians and helping them fix their internet connection.

Education

High School

2005 - 2007 (2 years)

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