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$8 USD / hour
Flag of PHFlag of PH
pangasinan,
philippines
$8 USD / hour
It's currently 8:38 PM here
Joined June 29, 2020
0 Recommendations

Teri Grace P.

@graceprz3

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$8 USD / hour
Flag of PHFlag of PH
pangasinan,
philippines
$8 USD / hour
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Customer Support

Hi, I am Grace, I've been working as customer support for five years now. I had a lot of training that would surely help me in my future endeavors. I've to handle different kinds of accounts and provide wonderful results. I have knowledge of the admin task, and still learning more about it. I was always a top choice to be a front liner because of my strength to adapt to changes immediately and still provide tremendous results. I've been a top performer on my previous companies as well, and this makes me believe that improvement has no limits
Freelancer
Data Entry Clerks
Philippines

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Experience

Customer Support

HomeFlameStore
Sep 2020 - Dec 2020 (3 months, 2 days)
Handle customer inquiries, chats, emails, and phone calls. Manage suppliers and stocks. Processing order. Order updates. Tracking of shipments.

Customer Support Executive

Concentrix
Jun 2019 - Nov 2019 (5 months, 1 day)
• Addressed customer inquiries and resolved complaints. • Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings

Chat Host

GVC
Jul 2018 - Jan 2019 (6 months, 1 day)
Answered questions from customers that came in through the company’s online chat feature

Education

A.B Psychology

Philippine Christian University, Philippines 2009 - 2014
(5 years)

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Top Skills

Customer Service
Data Entry
Freelance
Virtual Assistant
Technical Support

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