Brock P.

Directs all operations, business planning, sales and marketing, account management, financial administration, inventory and customer service requirements. Consulted with customers to identify needs and develop appropriate solutions; designed graphics suitable for corporate identities and advertising; developed web sites. Hired, trained and supervised employees, adapting workflow to meet deadline changes. Managed billing and collection, and ensured high-quality customer service.

Served as primary designer for large corporate accounts, collaborating with sales and project managers to meet customer needs as well as deadline and profitability goals. Defined and managed deadlines and priorities; reviewed and designed to meet client budgets; resolved budget-related and regulatory issues. Trained and coached colleagues.

Schedule and assign workloads to design team in multiple locations; define and adjust priorities to meet changing deadline requirements. Adapt schedule as necessary to achieve maximum efficiency and productivity. Resolve scheduling conflicts and address problems; review products to ensure quality. Monitor and improve processes and procedures, focusing on error reduction. Compile, analyze and report on business data, and interact with customers; coach and mentor team.

Served as primary designer for large corporate accounts, collaborating with sales and project managers to meet customer needs as well as deadline and profitability goals. Defined and managed deadlines and priorities; reviewed and designed to meet client budgets; resolved budget-related and regulatory issues. Trained and coached colleagues.