Profile image of grayrao
@grayrao
Member since July 13, 2020
0 Recommendations

grayrao

Online Offline
Hi! My name is Givenchy Rayrao and I have 2 experience in the call center industry working for Convergys and Sallie Mae as Customer Service Representative and a Sales representative I’m seeking customer service positions resolving customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Most recently I have worked as a Customer service representative for Convergys. I’m responsible for billing and general inquiry. I handled inbound calls and escalation In my previous working years, I have finished successful projects with 100 percent customer satisfaction. What makes me better than others is my punctuality and honesty. I would never accept a job proposal until I'm confident of making it successful
$5 USD/hr
0 reviews
0.0
  • N/AJobs Completed
  • N/AOn Budget
  • N/AOn Time
  • N/ARepeat Hire Rate

Portfolio Items

Recent Reviews

No reviews.

Experience

sales representative

May 2014 - May 2016 (2 years)

handles loans and students' profile

customer service representative

Nov 2012 - Mar 2014 (1 year)

handles billing ,general inquiry and sales

Education

business administration major in marketing management

2009 - 2013 (4 years)

Qualifications

Tesol and TEFL (2020)

TEACH INTERNATIONAL

Teaching English to Speakers of Other Languages and Teaching English to Young Learners

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

Browse Similar Freelancers