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Member since July 13, 2020
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Hi! My name is Givenchy Rayrao and I have 2 experience in the call center industry working for Convergys and Sallie Mae as Customer Service Representative and a Sales representative I’m seeking customer service positions resolving customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Most recently I have worked as a Customer service representative for Convergys. I’m responsible for billing and general inquiry. I handled inbound calls and escalation In my previous working years, I have finished successful projects with 100 percent customer satisfaction. What makes me better than others is my punctuality and honesty. I would never accept a job proposal until I'm confident of making it successful
$5 USD/hr
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sales representative

May 2014 - May 2016 (2 years)

handles loans and students' profile

customer service representative

Nov 2012 - Mar 2014 (1 year)

handles billing ,general inquiry and sales


business administration major in marketing management

2009 - 2013 (4 years)


Tesol and TEFL (2020)


Teaching English to Speakers of Other Languages and Teaching English to Young Learners


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