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Remote Virtual AssistantAug 2020
01: Operating Perfect Storm CRM 02: Generating Lead for Real Estate 03: Booking Appoint for Clients 04: Coordination with Clients for Real Estate Information 05: Handling Social Media Account Facebook and Instagram for Real Estate Leads
Customer Experice ExecutiveMay 2020 - Sep 2020 (4 months)
01: Project Management 02: Administrative Task 03: Customer Services 04: Customer complaints Ticket Generations 05: AMIGO (Salesforce) based CRM Operations
Customer Service SupervisorApr 2012 - Apr 2020 (8 years)
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions and indicating them to higher officers for resolution’s and approvals Provides information by answering questions and requests to the general public and customers Completes operational requirements by scheduling and assigning administrative projects; Expediting work results and submission on them to onwards
Procurement AssistantOct 2011 - Feb 2012 (4 months)
Responsible for material sourcing, order fulfillment, procurement and supplier management Compile information and prepare/interpret statistical data to generate weekly reports Process Purchase Orders from requisitions in BUY SPEED, which includes entering the item descriptions, assigning a vendor, recalculating figures with an account code, assigning a PO number put in ready to send status
Logistic AssistantAug 2010 - May 2011 (9 months)
Post daily dispatches of UN-WFP food and non-food commodities in the corporate system monitor the correct use and quantity as per loading orders Daily data entry work for all the food movement per day which includes receiving of food and dispatching of food for further Implementing partners Field HUBs which includes Shipment no’s, Tonnages, Transporter details, Consignee details Reports Daily Stock updates to higher management.
Admin/Finance OfficerApr 2008 - Aug 2010 (2 years)
Prepare detailed specifications of equipment and supplies to be purchased, scope of work to be done, etc. Manage the process of issuing Requests for Quotation, prepare Purchase Orders Prepare Travel Authorizations for official travels, workshops, and training Maintain personal files ensuring that required documentation is available and up -to date Perform the physical inventory verification exercise by checking the accuracy of records and location of the property
BBA2004 - 2006 (2 years)
Digital Transformation Implementation Consultant (2020)Platinum PMO LLC
I have done my successful training course of digital transformation implementation consultant from Platinum PMO.
Report Writing (2010)United Nations World Food Program
I have done the Report Writing training course from the United Nations World Food Program
ORACLE Customer Care & Billing (2013)Sui Northern Gas Pipeline Limited
I have done my ORACLE Customer Care & Billing training course from Pakistan's largest Gas distribution company.
ORACL E-Business SUITE (2015)Sui Northen Gas Pipeline Limited
I have done ORACLE E-Business SUITE training course from Pakistan's largest Gas distribution Company.
Project Management (2020)Platinum PMO LLC
I have done Project Management Training Course from Paltinum PMO LLC USA.
Preferred Freelancer Program SLA100%
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