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$8 USD / hour
Flag of MOROCCO
casablanca, morocco
$8 USD / hour
It's currently 1:42 PM here
Joined June 9, 2014
0 Recommendations

Ahmed Hamza F.

@hamzaferski

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$8 USD / hour
Flag of MOROCCO
casablanca, morocco
$8 USD / hour
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Customer Service Representative - Back Office

My ambition is to occupy a key role within a motivated team and share my knowledge and expertise to improve the work process. As well as being able to exercise the skills I learnt through my experience while remaining involved in the all-around demanding aspects of the job.
Freelancer Translators Morocco

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Experience

CUSTOMER SERVICE ADVISOR

TELEPERFORMANCE
Apr 2018 - Present
Resolving issues and troubleshooting technical problems Providing proactive customer outreach Handling customer complaints Answering questions about the products and services Developing and documenting knowledge into helpful content

SALES MANAGER

GOLD COSMETIC
Jan 2017 - Feb 2018 (1 year, 1 month)
Supervising Sales & Purchases while converting, maintaining and building relationships with prospects, clients and suppliers. Handling and supervising all import and export procedures. Following up with clients and suppliers through emails, calls and social media. Prospecting clients and suppliers while respecting and abiding by the Good Manufacturing Practice GMP

Education

Bachelor in SMB Management

Université Hassan 1er, Morocco 2014 - 2015
(1 year)

Qualifications

Business Web Development and Marketing

ALISON
2015
Business Web Development and Marketing

Social Media Marketing

ALISON
2015
Social Media Marketing

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Top Skills

Translation Sales Virtual Assistant CRM Technical Support

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