EXPLORE


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$3 USD / Hour
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Philippines (12:56 PM)
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Joined on May 8, 2012
$3 USD / Hour
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Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.
Verifications
Customer Support | Telemarketer | Technical helpdesk
Customer Support | Telemarketer | Technical helpdesk
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Experience
Technical Support Professional
Jan, 2011 - May, 2011
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4 months
Stream International Global Services
Jan, 2011 - May, 2011
•
4 months
Assist customer service related concerns ie. billing & refunds Record caller information into system management reports Provide technical help in installing VOIP phone equipments Efficiently pacify an irate or difficult consumer
Jan, 2011 - May, 2011
•
4 months
Customer / Sales Representative
Jul, 2009 - Jan, 2011
•
1 year, 6 months
Teletech Customer Care Management
Jul, 2009 - Jan, 2011
•
1 year, 6 months
Sell company products & services to current and potential callers Prepare presentations, proposals and sales contracts Handle incoming/outgoing calls for Hewlett-Packard (HP) devices Coordinate shipping schedules and delivery of merchandise/products
Jul, 2009 - Jan, 2011
•
1 year, 6 months
Receptionist / Secretary
Nov, 2008 - Jul, 2009
•
8 months
Jordan Concepts and Events
Nov, 2008 - Jul, 2009
•
8 months
Efficiently tracks and records minutes of the meeting Maintain company website for offers/deals on services Handle calls for inquiries related to services offered Manage bookings for wedding, debut & other occasions
Nov, 2008 - Jul, 2009
•
8 months
Education
Xavier University
2004 - 2008
•
4 years
Bachelor of Arts in English Language
2004 - 2008
•
4 years
Qualifications
Campus Debater
2007
Parliamentary Debate Society
2007