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@helpon
Flag of Philippines Iloilo City, Philippines
Member since May, 2013
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Brian M 

Brian has been working in the outsourcing industry since 2006. He started his career as a customer service representative of Teleflora Web Services(ePLDT Ventus in the Philippines) based in the United States. Then after, he served as an Associate II agent at Callbox Inc., one of the largest outsourcing company in the Philippines. Being able to be independent, driven and competitive made him the companies employee of the month twice in a row. He also became a Team Leader and Accounts Manager in Earth Com Professionals and managed a team of agents/contractors while having been the company clients direct point of contact. He monitored and supervised the agents and their activities in the team while being responsible for maintaining and strengthening relationships with clients assigned to him through consistent customer contact. Before working for HelpOn, Brian was a Accounts Manager/Outside Sales Specialist for Business Solutions. He managed company clients as their direct point of contact. Strengthening company an client relationship through consistent communication. As an Outside Sales Specialist, he was the one opening opportunities for the company by closing deals for clients to start acquiring company services.
$8 USD/hr
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0.0
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Recent Reviews

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Experience

Staffing Manager/Agency Director

Mar 2010

I am in-charge of creating opportunities for the company. Using all sorts of marketing and online platform, I search for prospects/clients who are in need of our expertise. Introducing them our team and our flexibility to work anytime. I am also in charge of hiring capable people to be part of our company. I follow a tight screening process to find only the best people to provide the best and quality services.

Accounts Manager/Outside Sales Specialist

Feb 2009 - Mar 2010 (1 year)

- I managed company clients as their direct point of contact. Strengthening company an client relationship through consistent customer contact. - As an Outside Sales Specialist, I was the one opening opportunities for the company by closing deals for clients to start acquiring company services.

Accounts Manager/Team Leader

May 2008 - Feb 2009 (9 months)

Being a consistent top producer. I was promoted as Accounts Manager/Team Leader. - I managed company clients as their direct point of contact. Strengthening company an client relationship through consistent customer contact. - I monitored and supervised the agents and their activities in the team while being responsible for maintaining and strengthening relationships with clients assigned to him through consistent customer contact.

Agent

Jan 2008 - May 2008 (4 months)

Make outbound calls to make sales and set appointments. Had to keep up and reach the weekly quota in order to be retained in the company.

Accounts Manager/Team Leader

Jan 2007 - Mar 2008 (1 year)

I managed company clients being their direct point of contact while managing agents/employees working for the company.

Associate II

Sep 2006 - Oct 2007 (1 year)

Customer Services Representative

Mar 2006 - Jun 2006 (3 months)

Education

BS Information Technology

2003 - 2007 (4 years)