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@Hstrain6
Flag of Spain La Cala De Mijas, Spain
Member since June 29, 2020
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Hstrain6

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In my previous roles, I exercised interpersonal, customer service and account management with contribution to team efforts and organisational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in communication and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal. I realize that customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the retail and beauty industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am a focused person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work.
$10 USD/hr
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Experience

Assistant store manager

Mar 2013 - Aug 2013 (5 months)

Duties include providing excellent customer service, dealing with deliveries, stock requests and online orders, assisting Manager in day to day tasks. Working on Epos till System, merchandising the store and dealing with window changes. Stock orders dealing with customer complaints organizing the working Rota for staff in the shop.

Senior Sales

Mar 2013 - Jun 2014 (1 year)

Sales, dealing with customers providing excellent customer service at all times, deliveries, stock requests working as part of a small team, meeting daily targets. I am one of the top sellers working across 2 stores. Giving great customer service to all customers

Senior sales consultant

Nov 2010 - Feb 2013 (2 years)

my tasks- online sales and customer service dealing with inquiries, problems and posting of the items on the shops fashion eCommerce website. Meeting sales targets, provide each customer with a highly personalized approach, stocking, replenishing and cleaning sales areas, processing payments of various types, offering personalized fashion advice to customers, dealing with customer complaints, utilizing specialist product knowledge in order to help the customer, carrying out delivery tasks.

Area account manager

Aug 2009 - Sep 2010 (1 year)

Looking after all the central London Space Nk stores with regards to training all members of Staff on existing range and new product launches testers, samples, stock checks and brand awareness in store. Selling to new customers the brand creating events performing demonstrations of the products to increase sales

Area account manager and new business cordinator

Apr 2008 - Aug 2009 (1 year)

Looking after 21 Space NK Stores, making sure they had sufficient testers, stock & samples. Training all members of staff in those stores so that they would be fully trained in the products sold and new Launches of Natura Bisse. Organizing events in store to promote the brand and sell to Space NK Clients. Approaching New and Existing Top End Spas to introduce Natura Bisse Spa Products and sell the brand into them.

new business sales consultant

Dec 2003 - Sep 2006 (2 years)

Helping a start up mobile beauty therapy services company in London I was In charge of selling our services into top hotels in London Account managing existing accounts and setting up new accounts

Advertisng Sales

Dec 2000 - Sep 2006 (5 years)

Selling airtime and maintaining schedules amongst many other responsibilities. Looking after several large advertising agencies including Universal McCanns, Initiative, Mindshare, Optimedia, New Phd, Mediacom, Target Media, WWAV, Working to tight deadlines in a highly pressurized environment

Sales executive

Sep 1998 - Jun 2000 (1 year)

Selling classified advertising space nationally and internationally bringing in £60,000 of revenue every month between the 2 magazines. Generating new business and maximizing the revenue from my existing client base, which included well known advertising agencies as well as direct clients. Making sure prepayments came in, liaising with accounts on a regular basis, dealing with account queries, applications for new accounts and bad debts.

Education

foundation year media studies

1995 - 1996 (1 year)

Qualifications

Skillshare (2014)

Skillshare

Strong knowledge of the following Word, Excel, PowerPoint, internet, email, Social media marketing course, Instagram, Facebook, Twitter, Pinterest and Youtube

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