Profile image of imsyrina
Flag of Philippines Davao City, Philippines
Member since November 5, 2012
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A person who has experiences and skills in handling customer's concern. Customer service, data entry, technical support and sales are my specialty. Have worked in a big BPO company for 3 years where I gained my knowledge and skills.
$5 USD/hr
0 reviews
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Recent Reviews

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Inbound Sales Associate

Apr 2012 - Oct 2012 (6 months)

A very challenging task because it needs a lot of rebuttals, converts inquiry into sale. Answers caller's concern

Technical/Customer Service/e-mail and chat support

Apr 2011 - Apr 2012 (1 year)

Handles computer virus issue, do remote access to troubleshoot/fix customer's computer. Converts free users into a paid user, answers e-mail and chat inquiry.

Technical,customer, e-mail and chat support

Jun 2010 - Apr 2011 (10 months)

Handled computer virus issues, do remote access to member's computer to do troubleshooting. Converts free user of the anti-virus software to a paid user, answers e-mail and chat inquiries.

Technical Support Representative

Jun 2010 - Apr 2011 (10 months)

Troubleshoots internet connection, television and phone issues. Sends e-mail for the resolution of the issue, do walk-through and remote access. Reads customer's monthly bill and do a lot of explanations.

Order Entry and Sales Associate/Customer Support

Dec 2009 - Jun 2010 (6 months)

An inbound sales account that sells flower arrangements all over the world. Main duty is to convert inquiries into sale.


Bachelor of Science in Computer Science

2001 - 2004 (3 years)


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