Inojinchouco Profile

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$10 USD / hour

philippines

$10 USD / hour

It's currently 11:49 PM here

Joined November 19, 2017

0 Recommendations

Inojinchouco

@Inojinchouco

0.0

(0 reviews)

0.0

$10 USD / hour

philippines

$10 USD / hour

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Jobs Completed

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On Budget

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On Time

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Repeat Hire Rate

Technical support, Sales support, Customer Service

Worked for BPO for almost 11years, as TECH SUPPORT, CUSTOMER SERVICE, ESCALATION, QUALITY, SALES SUPPORT, and also able to manage a Team. With regards to work, focused, detailed oriented, and can work under pressure. Also work as in a homebase job for INSURANCE to be specific, Health Insurance. Mortgage protection work with clients hand on hand. Can deliver high quality service towards clients in work related, open to suggestion to improve process and also to myself. Would love working with clients that will provide info and can manage work in timely manner.

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Experience

Data entry, Cold calling, Insurance, Mortgage

Sep 2015 - Present

Work in different clients for homebase job, able to deliver the results properly, line of work such us, cold calling, data entry, data mining, book keeping, admin task, virtual admin, virtual support, email handling, google docs, google calendar

Accenture Philippines

Dec 2009 - Jul 2015 (5 years, 7 months)

Started to work as a Customer Service, Tech support, and subject matter expert for the Telco company (Centurylink) as a Senior Risk Analyst for the Telco company, things I do is to gather DATA and have to study what are the risk in terms of service upgrade, service downgrade, change of service, and other details in terms of the services that we offer to them.

Wipro

Nov 2007 - Jul 2009 (1 year, 8 months)

Work in a British Telco Company business to business process, collecting past due amount for those service that we offer to them.

Education

BS Mechanical Engineering

University of Cebu,

Philippines

2000 - 2007

(7 years)

Qualifications

Accenture Philippines

2012

Received an award as the most develop team because it was our first month on the project that we cater the service of the Telco Company, and Able to deliver the results in timely manner with an accuracy of 96%