Profile image of irina362
Flag of Greece Thessaloniki, Greece
Member since September, 2012
0 Recommendations


Online Offline
Customer Support Rep and Virtual Assistant with strong technical background and several years of experience. I have a university diploma in the technical field (MSc Engineer for Geoinformatics). I have worked 2 years as a Customer Support for Hewlett Packard and Sitel Bulgaria at a NOKIA project in a conventional office environment. After that I gained 4 years of experience working as a Customer Support Representative on a freelancer basis, working for different e-commerce businesses and for NVIDIA Ltd. Providing awesome customer support is the secret ingredient that makes the customers happy. I will help you to implement customer service culture that fosters excellence. In addition to this, I am equipped with a good computer, fast internet connection and the willing to learn new things, to prove and develop my skills and to ensure that my clients are happy with my services. I am looking forward to work with you on new projects! Have a nice day!
$12 USD/hr
2 reviews
  • 44%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate


Recent Reviews


Customer Support Rep (virtual chat, emails and calls)

Sep 2014 - Mar 2016 (1 year)

Customer Support Rep (virtual chat, emails and calls) at a freelancer basis for Nvidia Ltd.

German E-mail Customer Service for E-Commerce, 8 Hours a Day, Long Term

Apr 2014 - Dec 2014 (8 months)

German E-mail Customer Service for E-Commerce, 8 Hours a Day, Long Term

manager and surveyor

Jan 2009 - Sep 2010 (1 year)

surveying, geoinformatics and cartography


Apr 2007 - Dec 2007 (8 months)

GPS, AutoCAD, Land Desktop for exploration and production of oil and gas


Diplom Engineer

2001 - 2007 (6 years)


AutoCAD Certificate Master (2008)

University of Architecture, Civil Engineering and Geodesy

Creation of advanced drawings in AutoCAD


Laser Scanning

Principles of the Laser Scanning


  • US English Level 1
  • Numeracy 1


  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

Browse Similar Freelancers