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@irina362
Flag of Greece Thessaloniki, Greece
Member since September, 2012
0 Recommendations

irina362 

Customer Support Rep and Virtual Assistant with strong technical background and several years of experience. I have a university diploma in the technical field (MSc Engineer for Geoinformatics). I have worked 2 years as a Customer Support for Hewlett Packard and Sitel Bulgaria at a NOKIA project in a conventional office environment. After that I gained 4 years of experience working as a Customer Support Representative on a freelancer basis, working for different e-commerce businesses and for NVIDIA Ltd. Providing awesome customer support is the secret ingredient that makes the customers happy. I will help you to implement customer service culture that fosters excellence. In addition to this, I am equipped with a good computer, fast internet connection and the willing to learn new things, to prove and develop my skills and to ensure that my clients are happy with my services. I am looking forward to work with you on new projects! Have a nice day!
$12 USD/hr
2 reviews
3.7
  • 44%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Recent Reviews

Experience

Customer Support Rep (virtual chat, emails and calls)

Sep 2014 - Mar 2016 (1 year)

Customer Support Rep (virtual chat, emails and calls) at a freelancer basis for Nvidia Ltd.

German E-mail Customer Service for E-Commerce, 8 Hours a Day, Long Term

Apr 2014 - Dec 2014 (8 months)

German E-mail Customer Service for E-Commerce, 8 Hours a Day, Long Term

manager and surveyor

Jan 2009 - Sep 2010 (1 year)

surveying, geoinformatics and cartography

Surveyor

Apr 2007 - Dec 2007 (8 months)

GPS, AutoCAD, Land Desktop for exploration and production of oil and gas

Education

Diplom Engineer

2001 - 2007 (6 years)

Certifications

AutoCAD Certificate Master (2008)

University of Architecture, Civil Engineering and Geodesy

Creation of advanced drawings in AutoCAD

Publications

Laser Scanning

Principles of the Laser Scanning

Certifications

Verifications

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My Top Skills

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