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@itsmugunthan
Member since March 8, 2017
18 Recommendations

itsmugunthan

Online Offline
★ I'm a VIRTUAL ASSISTANT/STATISTICIAN/CUSTOMER SUPPORT having 2 years of experience with strong grip on Statistical Software including ☀ Excel ☀ SPSS ☀ MINITAB ☀ SAS ☀ R STUDIO ☀ Mathematica Statistica and ☀ Eviews. AREAS OF EXPERTISE ★ STATISTICS [ Analytics/ Questions/Quizzes/Tutoring ] ★ MATHEMATICS ★ CUSTOMER SUPPORT [ Email, Live Chat ] ★ ORDER PROCESSING ★ EMAIL HANDLING ★ DATA PROCESSING ★ CALENDAR MANAGEMENT ★ SOCIAL MEDIA MANAGEMENT ★ WEB RESEARCH ★ DATA ENTRY/SCRUBBING/MINING ★ EXCEL ★ PDF ★ FORUM /BLOG POSTING ★ VIDEO UPLOADING ★ PROPERTY MANAGEMENT [ Airbnb and etc ] ★ CRM ★ LEAD GENERATION ⛳ GUARANTEED: ⌚ 24/7 SUPPORT & SERVICE - Timeliness - Reliability - Quality Work - Proficiency and - Excellence Your complete satisfaction is my highest priority. Regards Mugunthan
$9 USD/hr
71 reviews
6.6
  • 99%Jobs Completed
  • 86%On Budget
  • 100%On Time
  • 23%Repeat Hire Rate

Portfolio

Recent Reviews

Experience

Live Chat/Email Support Representative

Sep 2015 - May 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jan 2013 - Jul 2015 (2 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Certifications

  • Preferred Freelancer Program SLA
    92%
  • Numeracy 1
    91%
  • US English Level 1
    82%
  • Statistics 1
    77%

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
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My Top Skills

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