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$8 USD / hour
Flag of PHFlag of PH
davao city,
philippines
$8 USD / hour
It's currently 7:48 PM here
Joined February 26, 2018
0 Recommendations

Romhel Ivan F.

@ivanromhel09

monthly-level-one.svg
5.0
(11 reviews)
5.0
(11 reviews)
5.3
5.3
$8 USD / hour
Flag of PHFlag of PH
davao city,
philippines
$8 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Professional CSR/VA

I have experienced working as an Email Seller Support at Synnex Concentrix, a BPO company, under Amazon Seller Support account, an eCommerce company in the US. I also get pulled out multiple times as a Person of Contact which supports a team on production who answers reps questions, supervise the team and answer supervisor calls when necessary but only for temporarily. I have also worked as a Data Entry Specialist, Live Chat and Email support. I can easily adapt to any kind of work, I am a team player, fast-learner, goal-oriented type of a person. I always challenge myself to find opportunities for me to grow and I really am looking for a job which I can grow more as a person as well as develop my career skills.
Freelancer
Data Entry Clerks
Philippines

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Portfolio Items

Helping the client doing web research, writing social media tasks, providing customer service, managing calendar, and editing technical documents.
Virtual Assistant
Searching for articles related to my client's products and making social media posts to improve their business.
Social Media Tasks
Collecting data for Real Estate clients.
Real Estate Tasks
Doing web research for article writing.
Web Research
Handling emails and providing great customer service to customers.
Customer Service (Email Support)
Providing excellent Customer Service to customers via Live Chat.
Customer Service (Live Chat)

Reviews

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Showing 1 - 5 out of 7 reviews
Filter reviews by: 5.0
$16.00 USD
He delivered the job according to the requirement, had some great questions which helped both of us to get the expected result. I recommend him!
Data Processing
Data Entry
Excel
Web Search
Copy Typing
User Avatar
Flag of TW Gyula W. @gyulasec
2 months ago
5.0
$3,312.68 USD
It has been an extremely pleasant experience working with Ivan. His english is great, he's always on time and learns processes really quickly. I was able to significantly improve my work using Ivan as a Virtual Assistant. By far the best VA I've ever hired. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan. [11 June, 2018] Really pleased working with Ivan.
Data Entry
Sales
Customer Support
Virtual Assistant
Customer Service
User Avatar
Flag of GB Mike @mike199
2 years ago
5.0
$1,113.94 USD
Ivan rocks! I simply cannot say enough good things about Ivan. He was very committed to delivering high-quality work, very gracious, communicated incredibly well, and outperformed other hires for the task by a measurable amount. We simply could not have completed our project without his strengths and we are very grateful. Plan to hire him again in the future!
Data Entry
Research
Excel
Virtual Assistant
Call Center
User Avatar
Flag of US Craig O. @craigormiston
3 years ago
5.0
$3.00 USD
Very nice guy
Data Processing
Data Entry
Excel
Virtual Assistant
Web Search
User Avatar
Flag of PK Syed Daud G. @syeddaudghaznavi
3 years ago
5.0
$1.00 USD
Yes, you can hire him. He's fast in understanding and easy to work with.
S
Flag of CH Stefano B. @stborriello
3 years ago

Experience

Amazon Seller Support

Synnex Concentrix
Mar 2014 - Aug 2017 (3 years, 5 months)
I worked as an Amazon Seller Support (Phone Support) for a year and was reprofiled to Email Support (Fulfillment by Amazon - FBA) for 3 years and 5 months. On my job, we assisted Sellers for their inquiries about their FBA inventories, orders, fees, including their listings issues and general questions. We also assisted Merchant Fulfilled Orders and other inquiries.

Education

Bachelor of Science in Computer Engineering

University of Mindanao, Philippines 2012 - 2015
(3 years)

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Certifications

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Top Skills

Data Entry
11
Virtual Assistant
8
Excel
6
Customer Support
5
Customer Service
5

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