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Member since March 20, 2018
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As a call centre agent for more than 6 years now, I have developed strong communication skills both written and verbally. I handled different types of customer's concerns, giving them the satisfactory customer service experience over-the-phone. I was awarded several times for meeting the required KPIs (metrics). This duty requires active listening and comprehension, in order for you to provide the right resolution for each concern. I am keen on providing efficient and courteous service to every customer. I believe that professionalism is the key for the customer to have a great experience while on the phone. I am enthusiastic, trustworthy, fast learner and hardworking individual. I meet deadlines and a team player. I look forward to working with you in providing excellent customer service and anything else you may need help with.
$3 USD/hr
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