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@jafifajamil
Flag of Malaysia Alor Setar, Malaysia
Member since November 24, 2014
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jafifajamil

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If you are struggling to find the right person to provide you with a high quality work and a fast turn around for a fair price at the same time, you are looking at the right portfolio - a well experienced lady who enjoys working on all kinds of print & corporate identity projects. I am capable of following strict directions as well as conceptualizing solutions that will work for you. I have an excellent reputation as a hard worker and talented artist and would be happy to provide references upon request.
$9 USD/hr
2 reviews
0.7
  • 50%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolios

Recent Reviews

Experience

Senior Hospitality Management

Apr 2007

StarCity & The Fuller Hotel Alor Setar, Alor Setar, Kedah, Malaysia\nRooms Manager / Event, Food & Beverages Manager (June 2012 – September 2014)\n• Joined as a Rooms Manager - responsible for leading the front office team in operations, due to opening in F&B department and based on background experiences in assisting the F&B team in running the banquet functions and events, been re-designated as the department head of food & beverages department as a post of an Event Manager\n• Responsible for running and organizing events, weddings, conferences, and others for both of the hotels clients\n• Ensuring the quality of food & beverages department for the hotel\n• Oversee kitchen operations in the absence of the Head Chef\n• Creating Food Presentations, Opening Gimmicks, etc.\n• Certified Hoteliers Trainers - National Training Dual Systems Coaching Program 2014\n• Salary Earned : RM2500\n• Reasons for leaving : Seeking for better opportunities\n\n\nTanjung Bungah Beach Hotel, Georgetown, Penang, Malaysia\nFront Office Manager (December 2011 – April 2012)\n• Responsible for leading daily operational routines for reservations & front office department in the absence of the department head (Front Office Manager), VIP's reservations, groups arrangements and bookings, monitoring websites reservations and allotments, room rate control and approving any chances for daily selling rates, handling major complaints as a hotel representatives.\n• Certified trainer for the hotel for new recruits orientations - HOD's on board\n• Salary Earned : RM3200\n• Reasons for leaving : Change of management / hotel renovation\n\n\nThe Northam All Suite Penang, Georgetown, Penang, Malaysia\n\nReservations Manager (June 2009 – December 2011)\n• Responsible for leading daily operational routines for reservations & front office department in the absence of the department head (Front Office Manager), VIP's reservations, groups arrangements and bookings, monitoring websites reservations and allotments, room rate control and approving any chances for daily selling rates, handling major complaints as a hotel representatives.\n• Also a certified trainer for the hotel for new recruits orientations - Hotel Strategic Planning Certificates\n• Salary Earned : RM2500\n• Reasons for leaving : Career movement / better offer from Tanjung Bungah Beach Hotel\nDuty Manager (February 2009 – June 2009)\n• Responsible for supervising front desk's daily operational routines / shift openings &closing, cashiering, guests complaints, VIPS communication, sales inquiries, night audits, reservations, group bookings & arrivals, etc.\n• Salary Earned : RM1800\n• Promoted to Reservation Manager\nSenior Guest Service Executive (March 2008 – January 2009)\n• Responsible for check-ins / check-outs procedure, shift opening & closing, cashiering, room assignments, VIP arrivals, inquiries & reservations, night audits, etc.\n• Assisting Duty Managers in leading operational shifts, room upselling, handling minor guest complaints, etc.\n• Salary Earned : RM1600\n• Promoted to Duty Manager (GSM)\nGuest Service Executive (April 2007 - February 2008)\n• Responsible for check-ins / check-outs procedure, shift opening & closing duties, cashiering, room assignments, VIP arrivals, inquiries & reservations, night audits, etc.\n• Salary Earned : RM1300\n• Promoted to Senior Guest Service Executive\n\n\nThe Hilton Orchard Road, Orchard Road, Singapore\nContract Concierge Assistant (May 2003 – June 2006)\n• Contract staff under third party payroll (adecco job agencies) for the company\n• Responsible in handling guest's hotel inquiries pertaining to related concierge matters such as flight arrangement, transportations, tours & directions.\n• Salary Earned : SGD1800\n• Reason for leaving : Contract Ended\n\n\nWRSB Sdn Bhd, Petaling Jaya, Selangor, Malaysia\nPersonal Assistant (February 2002 – March 2003)\n• Reporting to the Managing Director of the company and responsible in assisting him in managing his daily routine management, attending inquiries and basic arrangement in event and entertainment industries and handling necessary clients needs.\n• Conducting an interview for potential staffs, performers and before final interview with the MD\n• Assisting in communicating with the media such as press conferences, photo shooting, etc.\n• Salary Earned : RM1600\n• Reason for leaving : Company closed down\n\n\nAstro (Measat Broadcast), Petaling Jaya, Selangor, Malaysia\nCall Centre - Activation Officer (July 2001 – December 2001)\n• Responsible for handling call center inquiries and activation request for astro tv broadcast subscriptions\n• Assisting customers, agents and technicians in dealing with daily customer’s subscriptions related issues, technical difficulties, troubleshooting, etc.\n• Assisting in daily administrative duties for activation department\n• Salary Earned : RM1450\n• Reason for leaving : due to mother's critical health problem (spinal surgery issue)\n\n\nMaxis Mobile Sdn Bhd, Ampang, Kuala Lumpur, Malaysia\nAdministrative Assistant (January 2000 – July 20001)\n• 3 months contract basis under third party payroll (adecco job agency) as an administrative assistant reporting to Senior Executive of Human Resources - Compensation & Benefits Department\n• Responsible for handling filing systems for staff's personal documentations (2500 employees)\n• Assisting the Senior Executives in payroll submissions, leave applications and data entries for the department\n• Attending staff's inquiries pertaining to related human resources and administrative matters\n• Contract extended for a year and was offered for a permanent position as assistant in Warehouse Branch however position has been pulled due to major head count cut off and changes of company management\n• Salary Earned : RM900 (job agency payroll) - RM1300 (after contract extension by company payroll)\n• Reason for leaving : Contract ended & changes of company management\n\n\nReject Shop (Metrojaya Sdn Bhd), Alor Setar, Kedah, Malaysia\nAdministrative Clerk / Sales Assistant (August 1999 – January 2000)\n• Responsible for administrative and clerical duties, implementing filing systems and payroll cut-off for the whole outlet\n• Been promoted as a Sales Assistant due to available vacancies with a minor salary increment \n• Salary Earned : RM600 - RM650 with RM100 attendance allowance\n• Reason for leaving : Better offer from Maxis Mobile Sdn Bhd\n\n\nTopaz Far East Sdn Bhd, Alor Setar, Kedah Malaysia\nTutor (August 1998 – August 1999)\n• Responsible on tutoring secondary school students on secondary school teaching subject - economy and a basic computer skills and software related\n• Assisting the company owner in running daily administration duties and students welfare\n• Salary Earned : RM500\n• Reason for leaving : better offer from Metrojaya Sdn Bhd\n

Education

Diploma in Information Technology

1996 - 1998 (2 years)

Sijil Pelajaran Malaysia

1991 - 1995 (4 years)

Qualifications

Train the trainer Certificate (2007)

The Northam All Suite Penang

Certified Trainer for Hotel Strategic Planning

National Training Dual System (2014)

Malaysian Government

Certified Coach for Food & Beverages - Service (Hospitality Industries)

Publications

the world throgh the eye of an owl

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Certifications

  • US English Level 1
    83%

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