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Customer Service Representative 3Nov 2014 - Aug 2015 (9 months)
I took in calls for a leading American internet service provider. I explained billing concerns and in that account we were sales driven. I have been a consistent top sales agent since I joined the company. And even was pulled out to assist newbies.
Technical support representativMar 2014 - Nov 2014 (8 months)
I took in calls for a leading American internet service provider. I do troubleshooting and I also answered billing concerns.
Product Support SpecialistDec 2012 - Feb 2014 (1 year)
I took in calls for an American company that manufactures networking devices. Not only we troubleshoot devices but we are also a sales driven company. I belonged to an elite team where we get high priority for the call volume so we can close more sales. Been a consistent top sales agent since I joined the company.