Profile image of jefelynfriday
@jefelynfriday
Flag of Philippines Rizal, Philippines
Member since September, 2013
2 Recommendations

jefelynfriday 

Love and enjoy your job. Feel like you own that business.
$2 USD/hr
8 Reviews
4.2
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 25%Repeat Hire Rate

Recent Reviews

  • image of hubertlis Web Based Data Entry $996.00 USD

    “Feel very comfortable with her as usual.”

    hubertlis Flag of Poland 1 month ago.
    • Data Processing
    • Data Entry
    • Excel
  • image of hubertlis Build Website $250.00 USD

    “Very reliable! All requirements have been properly fulfilled.”

    hubertlis Flag of Poland 2 months ago.
    • PHP
    • Website Design
    • Graphic Design
    • HTML
  • image of Yousefsj lowcard food list $5.00 USD

    “so creative Jefelyn ,thank you ^_^ , have a good day”

    Yousefsj Flag of Kuwait 3 months ago.
    • Data Processing
    • Data Entry
    • Photoshop
    • Sales
    • Music
    • Hire me
  • image of shabnamkousha Need a data Collector $10.00 USD

    “She did a good job and she communicates very clear.”

    shabnamkousha Flag of United States 3 months ago.
    • Data Entry
    • Excel
  • image of hubertlis Fill Website with Data -- 9 $10.00 USD

    “It's a pleasure to work with a person like that!”

    hubertlis Flag of Poland 10 months ago.
    • Data Processing
  • image of hubertlis Fill Website with Data -- 8 $5.00 USD

    “Will hire again!”

    hubertlis Flag of Poland 10 months ago.
    • Data Processing

Experience

Customer Service Representative

Apr 2013

We as a customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, we deal with and help resolve any customer complaints. For instance, we help you to resolve a problem if you cannot access your account or if the product never arrived.

Data Analyst

Oct 2012 - Jan 2013 (3 months)

• Responsible for the day-to-day operations, ensuring key service metrics are achieved, including turn-around time and quality levels • Updating and maintaining customer information using client information systems, including membership status and demographic information • Processing customer transactions based on client-defined policies, procedures and contractual guidelines • Inventory control of member and group transactions • Reconciling eligibility discrepancies, analyzing trans

Education

Bachelor of Science in Computer Science

2008 - 2012 (4 years)

Certifications

Customer Service Star Performer (2014)

Tech Mahindra Ltd.

Customer Service Representative Star Performer Rank 1 Month of April Certifications February to March

My Top Skills

  • Data Processing 6
  • Data Entry 3
  • Website Design 1
  • Graphic Design 1
  • Photoshop 1
  • Sales 1
  • Music 1
  • HTML 1
  • Copywriting 0
  • Logo Design 0
  • Wordpress 0
  • Ghostwriting 0
  • Articles 0
  • Academic Writing 0
  • Copy Typing 0
  • Content Writing 0

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