Profile image of jefelynfriday
Member since September, 2013
2 Recommendations


Online Offline
Love and enjoy your job. Feel like you own that business.
$4 USD/hr
11 reviews
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 17%Repeat Hire Rate


Recent Reviews


Customer Service Representative

Apr 2013

We as a customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, we deal with and help resolve any customer complaints. For instance, we help you to resolve a problem if you cannot access your account or if the product never arrived.

Data Analyst

Oct 2012 - Jan 2013 (3 months)

• Responsible for the day-to-day operations, ensuring key service metrics are achieved, including turn-around time and quality levels • Updating and maintaining customer information using client information systems, including membership status and demographic information • Processing customer transactions based on client-defined policies, procedures and contractual guidelines • Inventory control of member and group transactions • Reconciling eligibility discrepancies, analyzing trans


Bachelor of Science in Computer Science

2008 - 2012 (4 years)


Customer Service Star Performer (2014)

Tech Mahindra Ltd.

Customer Service Representative Star Performer Rank 1 Month of April Certifications February to March


  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

Browse Similar Freelancers