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Jhoenna P.

@jhoey20

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Virtual Assistant

$3 USD / Hour

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Flag of

Philippines (5:21 PM)

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Joined on March 7, 2013

$3 USD / Hour

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Having 3 years of virtual assistant experience and a typing speed of 52wpm, I'd like to continuously hone myself, expand my knowledge, and contribute my skills to provide high quality service to clients.

Verifications

Portfolio

Portfolio

667427
667431
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667420
667417
667427
667431
667428
667423
667420
667417
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Experience

Freelance

May, 2010 - Apr, 2013

•

2 years, 11 months

Online

May, 2010 - Apr, 2013

•

2 years, 11 months

- Data Entry (Excel, MS Access, Google Spreadsheet, Online Forms, eCommerce, Client's Website) - Web Research - Email Marketing and Email Response - Managing and Updating Online Stores/ Websites - Project / Product Management (CRM, CMS) - Bookkeeping and Reconciliation - Music and Literary Submissions to Publishing Sites - Recruiting/ Hiring Contractors - Customer Service Support (Email and Tickets) - Lead Generation - Team Management - Posting Classified Ad and Reviews - Social Media Account M

May, 2010 - Apr, 2013

•

2 years, 11 months

Baguio Country Club

Jan, 2008 - Dec, 2010

•

2 years, 11 months

Member Relations Assistant

Jul, 2010 - Dec, 2010

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5 months

- Accept calls from members/guests and answer their queries. - Receives endorsement and perform necessary actions. - Updates calendar of events with additional information and incoming VIP's. - Responsible in updating member's information in system and on file. - Prepares different membership cards for appropriate usage.

Lady Butler

Oct, 2008 - Jul, 2010

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1 year, 9 months

- Accepted and listed calls and/or requests from in-house members/guests. - Performed express room check-in by incoming members/guests. - Received and checked completeness of endorsed room service delivery. - Coordinated with the Grounds Department to ensure early delivery of flower arrangements for incoming VIP's. - Conducted posting of consumed mini bar items before member's/guest's departure. - Assisted on room preparations. - Responsible in updating room status in system and on file. - Perform

Communications Officer

Jan, 2008 - Sep, 2008

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8 months

- Accepted and listed incoming calls and transfers to the departments concerned. - Customer service assistance for outgoing calls. - Updated everyday temperature and weather forecasts thru PAG-ASA. - Sorted call charges posted on the computer from the different departments. - Conducted radio operations to on-call taxi cabs.

Jan, 2008 - Dec, 2010

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2 years, 11 months

Executive Secretary

Jul, 2007 - Nov, 2007

•

4 months

DAN-WEL Marketing

Jul, 2007 - Nov, 2007

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4 months

- Sorted and maintained effective filing system of business quotations received and signed by different schools. - Responsible in typing and printing of business quotations issued to different schools. - Prepared reports on daily expenses used by the management. - Marketing fire fighting equipments to different prospective clients.

Jul, 2007 - Nov, 2007

•

4 months

Education

University of the Cordilleras

2006 - 2007

•

1 year

Bachelor of Arts in English

Flag of

Philippines

2006 - 2007

•

1 year

Qualifications

Advanced Computer Literacy Training Program

2011

University of the Cordilleras

Basic HTML, Flash Animation, and Microsoft Publisher

2011

Handling Complaints

2010

Baguio Country Club

Finished the seminar for Handling Guest Complaints

2010

Managing Smarter

2010

Baguio Country Clu

Completed the module for Management Development Program (based on Cornell University, New York)

2010

Publications

Ash Suede Wedge Sneaker with Leather Lining

Makhsoom Luxury

Copywriting task - Created product descriptions for Makhsoom Luxury - https://makhsoom.com/shop/default/women/ash-wedge-sneakers/ash-suede-wedge-sneaker-with-leather-lining-278.html/

Certifications

Freelancer Orientation

Freelancer Orientation

Registered Users

Total Jobs Posted

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