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@jmchairez
Flag of Philippines ILIGAN CITY, Philippines
Member since August, 2012
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jmchairez 

o A well-trained , dedicated and disciplined EXECUTIVE accustomed to working in a fast paced environment, meeting tight deadlines and successfully handling several responsibilities simultaneously. o Recognized as a team player with a well-developed organizational skills. o A result-oriented and self-motivated individual with an exemplary track record of success in customer service. o Skilled in managing corporate accounts and providing travel consultations o Professional attitude essential to establishing rapport with various clientele. o Articulate with excellent verbal and written communication skills. Fluent in English language. o Adept with telephone skills, able to establish immediate trust and confidence. o Strong customer relations skills, persistent, patient and sensitive to customer's needs and apprehensions. o Competent in windows applications (Word, Excel, Powerpoint), keyboard proficiency and use of automated systems.
$5 USD/hr
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0.0
  • N/AJobs Completed
  • N/AOn Budget
  • N/AOn Time
  • N/ARepeat Hire Rate

Recent Reviews

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Experience

WAITRESS

Mar 2010 - Jul 2011 (1 year)

o Assist guest to be comfortable in the Club Rotana Lounge o Serve food, drinks to guest o Perform basic secretarial services (i.e. fax, photocopy, email, encoding) o Inform guests of the hotel's amenities o Provide basic information on where to go and how to go by in Dubai o Provide excellent customer service to attract guests to come back to the hotel

SENIOR EXECUTIVE OPERATIONS-TRAVEL SPECIALIST

Jul 2006 - Dec 2009 (3 years)

o Three years experience as travel specialist o Provide excellent assistance to customers in making reservations for travel plans(vacation packages, air/hotel activities and car services ) o Strive on one-call resolution of customer issues o Prioritize and organize daily follow-up to ensure effective and timely resolution of range of customer inquiries. o Maintain a good working relationship with customers by responding to all inquiries and complaints concerning travel plans and hotel services in court

ADMINISTRATIVE ASSISTANT

Oct 2005 - May 2006 (7 months)

o Worked with School Director to develop and implement new school procedures. o Provide administrative support including photocopying, faxing, mail handling and supplies management. o Coordinated internal and off sites meetings including contacting guest speakers, sending notices and making appointments. o Helped in scheduling job applicants and coordinated applicant testing and pre-employment physical requirements. o Prepared periodic academic reports for submission to the Commission on Higher Educat

SCHOOL LIBRARIAN

Jun 2005 - Sep 2005 (3 months)

o Organized and maintained school library including acquisitions and cataloging of library materials. o Conducted internet research, prepared budget and purchased supplies o Performed periodic library inventory of materials and equipment. o Assisted students with their library concerns

OFFICE CLERK/RECEPTIONIST

Jun 2004 - May 2005 (11 months)

o Answered telephone and represented the school in a professional and business-like manner. o Mastered the art of telephone etiquette o Handled all word processing, typed memos, correspondence, reports and other documents. o Responsible for making appointments and scheduling of meetings with school officials. o Kept records of customer queries and referred them to concerned school employees. o Served as liason officer in sending communications and processing of permits. o Helped in maintaining compu

Education

BACHELOR OF SCIENCE IN BIOLOGY, MAJOR IN ZOOLOGY

2000 - 2004 (4 years)

21 UNITS IN EDUCATION

2005 - 2006 (1 year)

Certifications

LICENSE PROFESSIONAL TEACHER (2006)

Professional Regulation Commission (PRC)

Passing the licensure examination for teacher, I am eligible to teach Biology in Secondary Level (High School)

My Top Skills

  • Copywriting 0
  • Data Entry 0
  • Research 0
  • Customer Support 0
  • Freelance 0
  • Transcription 0
  • Phone Support 0
  • Biology 0
  • BPO 0
  • Copy Typing 0
  • Filipino 0

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