Customer care and attending; Office affairs; Management of customer files; Processing of official documents.
Administrative in a Hospital
Centro Hospitalar de Entre Douro e Vouga
May 2008 - Nov 2008 (6 months, 1 day)
Care of customers, management consultation and accommodation processes.
Human Resources Company - Client Management and Commercial
Raís – Empresa de Trabalho Temporário, Lda.
Sep 2007 - Apr 2008 (7 months, 1 day)
Case management of clients and the database; business contacts; administrative functions and Human Resources (writing contracts)
Bachelor\'s degree in Marketing and Public Relations
Portugal 2004 - 2008
Centro de Cultura e Recreio do Orfeção da Feira
Interpretation; Corporal Expression; Voice (narration and recitation); Experimental theater.
Pedagogical Formation of Teachers
Zona Verde - Consultoria e Estudos Avançados, S. A.
Theories, factors and learning processes. Pedagogical relationship and the dynamics of groups. Methods and pedagogical techniques. Teaching resources and communication. Communication techniques and interpretation; formal presentations and personal accounts; role-play and practical case studies; teamwork and games.
Training in Spanish (initiation)
Centro de Formação Profissional da Indústri do Calçado