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$10 USD / hour
Flag of PHFlag of PH
cagayan de oro,
philippines
$10 USD / hour
It's currently 4:57 AM here
Joined April 6, 2016
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Johanna Mae D.

@johdeguinion

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$10 USD / hour
Flag of PHFlag of PH
cagayan de oro,
philippines
$10 USD / hour
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Customer/Technical Agent, Data Entry, VA

Over one year of experience in successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality, and producing quality work. Trained and experienced in resolving client complaints and promoting conflict resolution. Provide positive, individualized customer care for hundreds of customers each week. Trained to cater to clients via chat, phone, and email. Skills: o Email Management o Chat and Phone Support o Basic and Advanced Accounting o Data Conversion ( Word, PDF, picture, video, audio) o Data Entry o Advanced skills in Microsoft Office (Word, Excel, Powerpoint) o Customer Service (Product Technical Support)
Freelancer
Data Entry Clerks
Philippines

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Experience

Technical Advisor II

Concentrix
Oct 2018 - Present
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff - Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer

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Virtual Assistant
Data Entry
Excel
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