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@john05437
Flag of India Hyderabad, India
Member since June 19, 2017
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john05437

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Electronics and Communication Engineer.
Self Motivated and Hard working person, Worked for Multinational companies for a span of 8 years and Currently working as a Freelancer. I am looking for a position that would recognise my talent and provide me an opportunity to put in my best for the benefit of the company. I am very hardworking and reliable. In my work experience I have worked under different projects. I have exemplary skills in the areas mentioned below. I will put in my best effort and help you in accomplishing your goals. My skills Include 1. Data Entry 2. MS word 3. PDF to MS word conversion 4. MS Excel 5. Powerpoint 6. Typing 7. Desktop and Laptop Troubleshooting 8. Email Handling 9. Printer troubleshooting 10. Basic Home Network Configuration 11. Web Research 12. Virtual Assistant
$8 USD/hr
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Experience

Service Delivery Coordinator and Catalog Manager

DXC Aug 2013 - Jul 2017 (3 years)

Worked as a Service Delivery Coordinator and a Catalog Manager for a span of 4 Years. Helped in Transition of projects and also worked as a Business Analyst to Transition work from Remedy 4 to Service Now.

Advance Resolution Expert

DELL Internationals Oct 2009 - Jul 2013 (3 years)

Worked as a Senior Technical support Associate for a span for 43 Months, Managed Training teams and worked as a Advance Resolution expert to Resolve Technical issues.

Education

B-tech in Electronics and Communications

Jawaharlal Nehru Technological University, India 2005 - 2009 (4 years)

Qualifications

ITIL V3 Foundation Certified (2013)

AXELOS Limited

The Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

US English Level 1 (2017)

Freelancer

This is a Basic Certification from Freelancer Website.

Certifications

  • Preferred Freelancer Program SLA
    92%
  • US English Level 1
    85%

Verifications

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