I have over 14 years if IT experience (SDLC) and in the past 4+ years I have been acting as a business process architect and an Atlassian tool subject matter expert. As such I have developed solid end-to-end business processes that increase efficiency and improve quality. Using Atlassian tools, such as JIRA, I developed complex workflows tailored to those business processes, integrating technology with process to achieve business performance goals once though impossible. Utilizing my skills from my former IT lives I have been able to develop modifications to the tools that provide additional automation functionality and reporting metrics that are not available with the tools natively. Every company is another puzzle that I am eager to solve.
Program Development Manager for a subsidiary of one of the world’s largest health care insurance companies.
University of Maryland Baltimore, United States 2004 - 2006
United States Post Office
This certificate certified me as an official postal inspector. I obtained the certificate to gain knowledge on the proper construction of U.S. mail. My company was involved in large projects that tracked sensitive material through the mail system.