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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
It's currently 11:58 AM here
Joined March 31, 2017
21 Recommendations

Jonnalyn F.

@jonna88

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4.9 (116 reviews)
7.5
7.5
$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
95%
Jobs Completed
92%
On Budget
97%
On Time
17%
Repeat Hire Rate

Virtual Assistant / Customer Service & Support

I've worked with several clients and have done different types of jobs online. I can do any type of job as long as you provide any instructional documents/videos or have time to train me. I am easy to learn and willing to work full time and for the long term. HIGHLIGHTED SKILLS ✓ Able to type 45 words per minute. ✓ Great attention to detail. ✓ Positive attitude. ✓ Highly organized. ✓ I can work alone or cooperate with a team. ✓ Follow instructions easily and fast learner. ✓ Can identify problems and solutions. ✓ I take responsibility for my work and don’t need to wait to be told what to do. ✓ Good listening and communication skills. ✓ Reliable, flexible, loyal, hardworking, dedicated, honest, have patience and trustworthy. ✓ Always on time and with no absences when it comes to working. AREAS OF EXPERTISE - Data Entry, Web Research - Customer Service / Support - Email / Chat Support - Virtual Assistant - Order Processing - WordPress, Woo-commerce - Etsy, Shopify, 3dcart - Magento, Amazon, eBay - Microsoft Word, Excel - Google Docs, Spreadsheets - Dropbox, PDF - Skype, Slack, Discord - Asana, Trello, Monday - Zendesk, Gorgias, Freshdesk - Transcribe, Translation I can work Monday to Friday or even on weekends if required. Thank you for visiting my profile!
Freelancer Virtual Assistants Philippines

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Portfolio Items

Telemarketing Sample Voice Record
I am using an Intercom for sales chat support. I assist art buyers and help them to make an order. I do answers any question that they may have and forward any issues that may have into our team.
Sales Chat Support
I was asked to create a simple website for Menya, he's a health coach, fitness trainer, and small business owner in Tokyo, Japan. I designed this website using a WordPress platform.
MenyaHinga.com
Facebook Group Posting
Facebook Group Posting
Finding List of Apartments
Finding Apartments
Finding List of Conferences 2019
List of Conferences 2019

Reviews

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Showing 1 - 5 out of 50+ reviews
Filter reviews by: 5.0
$80.00 USD
Excellent work, great communication
Data Entry Telemarketing Customer Support Virtual Assistant
+1 more
R
Flag of Terry S. @ReventAir
14 days ago
5.0
$1,296.00 USD
I worked for such a long time with Jonnalyn because I was always so happy to work with her. I'm very grateful for everything she did. [27 May, 2022] She really surprises me! She is so independent and asked questions to understand the project well. I'm very grateful to have her, thank you Jonnalyn. [28 July, 2022] I worked with Jonnalyn for a long time and I was always very happy with the job she did for us! Thank you so much!
Data Entry Telemarketing Customer Support Virtual Assistant
+1 more
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Flag of Danique M. @DaniqueWorldwide
18 days ago
5.0
$274.71 USD
Jenna is a star. Our various research work and projects got done faster and more effectively because of her. She deserves 10 stars.
Data Entry Telemarketing Customer Support Virtual Assistant
+1 more
User Avatar
Flag of Reactcore D. @Reactcore
18 days ago
5.0
$50.66 USD
Jonnalyn did a good job of completing and understanding the task at hand. When there were questions, she asked good clarifying questions to understand the task, project, and work needed, and delivered on the project. I would definitely use her services again. Thanks Nick @OffshoreWork10x [07 July, 2022] She did an excellent Job! Would work with her again on a project, very good communicator and worker. thanks, Nick @OffshoreWork10x
Data Entry Telemarketing Customer Support Virtual Assistant
+1 more
O
Flag of OffshoreWork10X @OffshoreWork10X
1 month ago
5.0
$6,627.99 USD
Really great working with Jonnalyn F. This project has ended but I am looking forward to rekindling a new project soon!
Customer Support Customer Service Email Handling
User Avatar
Flag of Luke D. @dmrco
2 months ago

Experience

Customer Support Specialist

Foxie Ventures
Aug 2019 - Present
I work part-time for this mobile game developer company. I do answer queries and help the players solve any issue that they encountered.

Data Entry Specialist

Broward County Clerk of Courts
Nov 2015 - Present
I am working part-time in this company, managing complainant and plaintiff information.

Customer Service Representative

Singulart
Feb 2019 - Jun 2021 (2 years, 4 months)
Customers from here most love to buy art such as paintings. I am answering any questions about the painting information that they would want to buy.

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Certifications

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Top Skills

Virtual Assistant 70
Data Entry
62
Customer Support 53 Customer Service 50 Telemarketing 21

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