Profile image of jonna88
Member since March 31, 2017
4 Recommendations


Online Offline
You can call me Jenna. I am from the Philippines and working at home as a Virtual Assistant. I provide operational and clerical support to clients over the Internet. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I prefer to have a long term and full time job but can do a part time job also. My Top Skills are listed on the right side of my profile. I am mostly online from 9am to 5pm AEST, EST and BST. This means it's not hard for you to communicate with me. I spend a maximum of 16 hours in front of my computer. In case no reply from me, I will do my best to get back to you in a day. Thank you for visiting my profile and have a wonderful day ahead! :)
$10 USD/hr
48 reviews
  • 100%Jobs Completed
  • 92%On Budget
  • 93%On Time
  • 9%Repeat Hire Rate


Recent Reviews

  • image of Menyaman I would like to hire a Virtual Assistant $242.02 USD

    “Fantastic. We had our misunderstandings but in the end she came through and completed the job perfectly. I'll definitely hire her again in the future. [19 September, 2018] Fantastic. We had our misunderstandings but in the end she came through and completed the job perfectly. I'll definitely hire her again in the future. [19 September, 2018] Fantastic! I'll definitely hire her again in the future.”

  • image of mockmock Project 17514011 has been deleted $19.00 USD

    “Jonalyn was very professional. I liked her professionalism. She is always ready to help! I would love to hire her again”

  • image of LTLYL100 Project for Jonalyn F. $297.84 USD

    “Amazing, she is responsible and timely. [11 June, 2018] Amazing assistant. [01 July, 2018] Jonalyn is excellent! Her work is always to her best and learns even more along the way. I will work with her again!”

  • image of manoji54 Virtual Assistant $28.80 AUD

    “Pleasant method of communication.”

  • image of Robert S. Sending Direct Messages on Social media for Sales $48.89 USD

    “Good Freelancer. Would hire again.”

  • image of CapitalHoldings eBay Listing VA - Create eBay Listings (30-40 hrs/wk) $1569.26 USD

    “Great work”


Virtual Assistant

Apr 2017 - Mar 2018 (11 months)

Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Working as a customer service specialist, handling ebay orders, customer's issues.

Live Chat/Email Support Representative

Jul 2015 - Mar 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jun 2012 - Jun 2015 (3 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Administrative Staff

May 2009 - May 2012 (3 years)

I perform many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. I am responsible for storing and filing completed information and maintaining records of work tasks and completed documents.


Information Technology

2004 - 2008 (4 years)


  • Preferred Freelancer Program SLA
  • US English Level 1


  • Facebook Connected
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  • Identity Verified
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My Top Skills

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