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$10 USD / hour
Flag of CANADA
lomoilou, canada
$10 USD / hour
It's currently 5:40 PM here
Joined December 31, 2016
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Gerardo A.

@juniorarmenta

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$10 USD / hour
Flag of CANADA
lomoilou, canada
$10 USD / hour
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freelancer

Enthusiastic customer service professional with over 3 years of client interface experience. I've worked with consumers over the phone, web chat, email, and in person to help them comprehend or purchase an array of services or products offered by my employer.Enthusiastic customer service professional with over 3 years of client interface experience. I've worked with consumers over the phone, web chat, email, and in person to help them comprehend or purchase an array of services or products offered by my employer. feel free to reach out and ask for a copy of my resume.

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Experience

political canvasser

Farit vote maine
Aug 2016 - Nov 2016 (3 months, 1 day)
Worked with a group of politically motivated individuals on the ranked choice voting referendum for the state of Maine. Our task was to educate communities on the benefits of having a new voting system in order to create a politically positive shift in opinion. By the end of the political season Ranked choice voting passed and will be implemented statewide.

customer care rep

Avesis
Jan 2016 - Aug 2016 (7 months, 1 day)
use company systems applications and reference resources to investigate, analyze, and resolve customer inquiries with a focus on fully responding to and anticipating other information they may need. The goal of each interaction is to fully resolve the customers expressed and other potential information needs while maintaining superior customer satisfaction. I am responsible for managing customer service protocols, documenting each interaction in company system applications.

Customer service

General Dynamics Information Technology
Sep 2015 - Jan 2016 (4 months, 1 day)
Ranked as top 3 in providing exemplary customer service in the local region out of {1000} representatives. Provided a broad range of legal and health insurance related services to consumers and insurance agents across the country. Guaranteed positive customer experiences and resolved all consumer inquiries or complaints.

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