Profile image of kangen333
@kangen333
Flag of Canada Montreal , Canada
Member since December, 2013
12 Recommendations

Shawn 

My name is Shawn and from September 2015 to January of this year I've been a top appointment setter for a credit card processing based here in Montreal. The job consisted of making 500-600 outbound calls to USA businesses per day, and setting up appointments with owners who were interested in reducing their credit card processing fees. Our daily quota was 4 appointments per day, but I averaged 7-8 appointments on a 7 hour work day. Not only was I one of the top in lead generation, but also in terms of the amount of sales generated from leads. In the 5 months of working for this company, I found what really works when it comes to generating results; confidence, persistence, a calm tone of voice, and not giving up and making those dials (hundreds of them per day). I really did enjoy working for this company, but I decided to quit because I want to begin working from home and the income potential was limited due to the company's corporate structure.
$10 USD/hr
84 Reviews
5.6
  • 63%Jobs Completed
  • 99%On Budget
  • 90%On Time
  • 12%Repeat Hire Rate

Recent Reviews

Experience

Appointment Setter / Telemarketer

Sep 2015

Set appointments by calling businesses located in the United States. Responsible for making hundreds of calls daily.

Customer Care Professional

Sep 2011 - May 2013 (1 year)

Assisted customers with billing and technical problems. Provided effective communication to resolve issues quickly and efficiently.

Education

Business Diploma

2009 - 2013 (4 years)

Certifications

Honours Medal in Mathematics (2009)

Received an excellence award for mathematics, and helping fellow students to achieve a better understanding of the materials