Hi there! I have a bachelors degree in English and 4 years working as a Customer Service Agent. I am responsible, easygoing and with a keen eye for details!
* Experience in Web research and Data Entry.
* Facebook Messenger.
* Experience using Freshdesk, Reamaze, Zendesk, LiveAgent, Zoho and Reamaze.
* Experience with Slack, Clockify, Time Doctor, Airtable, Google Spreadsheets.
* Shopify Experience: Updating Tracking numbers, refunds and editing information.
* Available more than 30 hrs per week.