Hello. My name is Khaled, I'm a Freelancer and highly-skilled MCSE & CCNA with a wide range of expertise. I have over a decade of experience in creating Networks, and experiences from both, creative and analytical sides. I am able to plan, budget and manage an entire Location or Project from start to finish.
I’ve been working as a freelancer for almost 10+ years and more than 5 years for many different well-known digital agencies, some of them by being in charge of their creative departments.
I'm an expert on using a wide variety of programs like:
- Microsoft - MCSE
- Microsoft - CCNA
- Microsoft - ICDL
I encourage you to work closely with me on your next successful project by taking advantage of my skills via Freelancer.com.
Thanks for your time
data processing and follow-up for heavy equipment company
amazon client buyer database for reseller company
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Suez Canal Authority
Apr 2001 - Present
• Strengthening the IT infrastructure through to implementing new technologies.
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
Customer Service Specialist
Feb 2004 - Jan 2016 (11 years, 11 months)
1. understand the weak and strong points of the service that we offer and overcome the weakness by adding a creative solution?
2. interact with all kind of customer to ensure there satisfaction.
3. fresh employ training to make them involve with the market with good experience.
4. Achieving the require target within the deadline.
Internet Sales Manager
Jan 2012 - Dec 2014 (2 years, 11 months)
# explain the offers to the client
# help the customer to choose the best that fit for them
# sign the contract with the customer as represent of the company
# make the necessary installation for customer and insure the satisfaction
Master's degree Accounting and Finance
Arab Academy for Science, Technology and Maritime Transport, Egypt 2014 - 2016
Postgraduate Diploma in Accounting and Review Division