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EXPLORE
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$10 USD / Hour
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India (10:00 AM)
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Joined on May 30, 2006
$10 USD / Hour
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Dedicated & resourceful professional with 7+ years of extensive work experience in Business Application Support & Service Operations, exploring challenging opportunities with reputed companies in the function
No reviews to see here!
Experience
Technical Specialist
Nov, 2013 - Present
•
12 years
HCL Technologies
Nov, 2013 - Present
•
12 years
Working in cisco client. Providing Level 3 Business support for Cisco Business Services.
Nov, 2013 - Present
•
12 years
Engineer- Cluster Biusiness Operations
Dec, 2008 - Nov, 2013
•
4 years, 11 months
NOKIA INDIA PVT LTD, Bangalore
Dec, 2008 - Nov, 2013
•
4 years, 11 months
Involved in incident management & resolution of critical service outages in compliance to OLAs Work on technologies involving Nagios, Shell Scripting, RHEV-M, RHN, RHEL, Apache HTTP server, MySQL, Rsync, NFS, Windows, Hyper-V, Data center consolidation, mcollective, Puppet including SCM & release tools like ANT, Subversion/ TurtoiseSVN – Configuration Management Perform deployment (emergency & planned) with approval of change advisory board Focus on server authentication & authorization using Tivoli Acce
Dec, 2008 - Nov, 2013
•
4 years, 11 months
Software Engineer
Jun, 2006 - Dec, 2008
•
2 years, 6 months
HEWLETT-PACKARD INDIA PVT LTD, Bangalore
Jun, 2006 - Dec, 2008
•
2 years, 6 months
Functioned as Enterprise Applications Support Specialist for HPIT Worked on technicalities related to Payment Gateway, ePrime & B2B Portal SME, Java, J2EE, Oracle, UNIX, Web logic, INTERSHOP, Enfinity Suite 6, Akamai Rendered Subject Matter Expertise for HP Business Applications, Keynote & HP SiteScope tools for monitoring Direct Services Managed critical outages of application & assisted in making outage tools Conducted knowledge sharing sessions for team members Involved in deployment, release manag
Jun, 2006 - Dec, 2008
•
2 years, 6 months
Education
Andhra University
2001 - 2004
•
3 years
Master of Computer Applications, Andhra University
India
2001 - 2004
•
3 years
Andhra University
1998 - 2001
•
3 years
B Sc (Computer Sciences), Andhra University
India
1998 - 2001
•
3 years
Qualifications
ITIL v3
2010
Exim
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist. ITIL describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement and measure. It is used to demonstrate compliance and to measure improvement.
2010
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