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Flag of India Ahmedabad, India
Member since February 20, 2015
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• Over 10+ Years of IT Support Experience to provide technical solutions that are sustainable, supportable & scalable • Extensive knowledge of Microsoft and Linux compatible technology. • Strong working knowledge of installation, administration and troubleshooting of Microsoft Widows Server/ Active Directory / Exchange Server, MS Office and Windows based applications • Corporate Experience with EC2,S3,IAM,RDS,VPC,ELB,EBS,Auto Scaling • Proficient with Git and Git workflows • Experience in Jenkins by installing, configuring and maintaining for purpose of continuous integration and creating Jenkins CI pipelines. • Knowledge of load balancing, clusters, building scalable systems • Experience with server-side technologies such as Apache, Nginx • Knowledge of databases (MySQL, mongo dB ) • Working experience in Linux command-line and deployment automation skills • Working experience in vSphere, ESXi, and other VMware products installation and configuration on server side and vCenter
$5 USD/hr
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IT Support Engineer (Third party contract)

May 2015 - Jul 2016 (1 year)

• Work on system migration and Email migration • Manage of the voice calls / system / email / chat requests, incidents • To ensure Service desk is reachable to internal customers through Phone, Chat, Email, Mobile app, web application. • Responsible for diagnosing & resolving hardware, software & end users problems. • Networking and providing support for Windows, Macintosh and Linux issues. • Support End user to Configure and install Virtual Box and creating VLAN adapter in system.

System Administrator

Feb 2014 - May 2015 (1 year)

• Responsible for Microsoft server, Active directory, networking, design, installation and maintenance services. • Maintain the company's network infrastructure. • Networking and providing support for Windows and Linux issues. • Manage Asterisk Dialer and provide support to user and troubleshooting. • Manage the daily data backup and retrieval scheme.

IT Support Engineer

Sep 2010 - Aug 2013 (2 years)

• Responsible for networking, design, installation and maintenance services. • Support to users and network administrators over the telephone and by email. • Maintain Networking and providing support for Windows and Linux issues. • Configuration and testing of any new hardware and software to help with installs, deployment, and troubleshooting. • Installing and operating Windows desktop and server operating systems. • TCP/IP networking and hardware maintenance and repair.

System Administrator

Apr 2006 - Dec 2008 (2 years)

• Developed infrastacture for 300+ workstations& Designing of all Voice & Cat 5 Structured cabling for UK Based International call center. • Manage and create child domains, configuration of DNS/DHCP server, and regular backup of AD database. • Responsible for creation and deletion domain user accounts, rights and network permissions • Handled the network environment of the company. • Consolidated multi domain Windows NT into single NT domain. • Provide feedback and support to remote location


BE Electronics and Communication

2001 - 2004 (3 years)

Diploma Electronics and Communication

1999 - 2001 (2 years)


Cisco Certified Network Associates (2009)


CCNA completed from IIHT in 2009


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