o Handles consumer inquiries, commendations, suggestions, and complaints across the Chevron and Texaco Retail Network in the United States of America and Canada. o Performs review of consumer concerns objectively, giving enough consideration to all parties involved and giving due respect to the business independence of Chevron Operators. o Liaise with Chevron and Texaco dealers promptly and efficiently in mediating consumer concerns. o Ensures accuracy and timeliness of work done by complying to service

o Set-up and maintain PriceBook information (e.g. cost and retail price, barcode, packaging, etc.) of all items sold by Chevron's Company Owned Commission Agent (COCA) convenient stores in Canada via the Blue Cube system. Bluecube is a web-based application with an integrated back-office system applicable for convenience retailing. The information stored in the database include: Business Performance and Inventory Management, among others o Ensures that promotions will be working properly durin