Lakia W.

I have 10+ years of experience in working in different office settings to help companies succeed in their business. I have experience in working with computers, responding to emails, answering live chats, handling customer complaints, data entry, invoice & billing, bookkeeping, processing payroll, appointment setting, and customer service. I am proficient in working with LiveChat, Salesforce, WordPress, Constant Contact, CRM programs, Google Docs, Google Voice, OneDrive, ZenDesk, Salesforce, QuickBooks, Dropbox, Microsoft 365, and many more systems. I have excellent English communication skills, a typing speed of 54 wpm with 100% accuracy, and a very friendly personality. I am detail orientated, highly motivated, am willing to work hard and am very dependable. I go above and beyond the expectations and would make an excellent addition to any company.