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Team LeaderJun 2016
Handling a team of 50 team members. Responsible for service delivery for a US Healthcare client.
Assistant ManagerMar 2014 - Jan 2016 (1 year)
Handled a team of 25 Team Members. Responsible for finding leads and converting them into sales with the help of sales team and SEO Team.
Team LeaderJul 2012 - Jan 2014 (1 year)
Worked as a Team Leader (Customer Service). Responsible to manage a team of 15 members. Preparing reports on refunds, chargebacks and team's performance. Hiring new team members and train them.
Sr. Customer Support RepresentativeJun 2008 - Mar 2010 (1 year)
Responsible to provide over the phone support to Hughesnet Customers in US.
BA2009 - 2012 (3 years)
MBA2014 - 2016 (2 years)
Diploma Inicial (2011)Instituto Hispania
Completed Second level of Spanish Language from Instituto Hispania (Green Park) New Delhi.
I have not done anything where in this part of the profile fit in.
Preferred Freelancer Program SLA94%
US English Level 185%
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