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@ljdiamond
Flag of United States Dallas, United States
Member since December, 2013
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ljdiamond 

Software leader with hands-on development experience and extensive record of achievement in development, testing, quality assurance, process improvement, metrics, team management, project management, and organizational change management. Strengths include the development of premier quality and testing processes, the creative utilization of tools and resources to meet project goals and quality criteria, and the technical ability to achieve desired results. Known as a problem solver who listens well, focuses on core issues and utilizes teamwork to resolve difficult technical challenges.
$200 USD/hr
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Experience

Director Quality Management

Mar 2011 - Jan 2014 (2 years)

Leveraged Danaher Business System to simplify and improve the software release and sustaining processes to enable 600+ associates in 7 development centers to deliver solutions faster, at lower cost and higher quality  Established software quality management program based on industry best practices  Established balanced release KPIs that included leading and lagging quality indices  Led replacement of disparate team planning and change tracking tools with integrated, simple tool that practi

Quality Manager

Sep 2001 - Mar 2011 (9 years)

Responsible for establishing and improving organizational standards and tailor-able software product development lifecycles to enable Oracle Communications (formerly MetaSolv and Portal) to deliver software faster, at lower cost and with higher quality  Established software quality management program based on CMMI®  Established four standard software development lifecycles based on RUP®  Led Engineering organization from CMMI level 1 to 90% CMMI level 3  Instrumental in deploying IBM Rational tools

Software Quality Engineer

Feb 2000 - Sep 2001 (1 year)

Sr Software Quality Assurance Manager

Sep 1997 - Jan 2000 (2 years)

Responsible for developing annual software quality assurance plans, establishing quality criteria for each product release, and leading system test of three application development products  Established formal quality criteria based on broad spectrum of product development characteristics, enabling product directors to make informed decisions regarding product shipment.  Personally championed process and tool changes to commercial defect tracking system initially designed for customer inquiries, leading

Various

Sep 1978 - Sep 1997 (19 years)

Grew from individual contributor to software manager with focus on quality and process improvement. Accomplishments resulted in improved delivery to internal and external customers.  Personally initiated and led study group which resulted in four ASQ software quality engineer certifications  Personally created Lotus Notes application for joint management of testing, problem reporting, and change control that turned an angry customer into an advocate  Personally initiated inspections of online screen

Various

Aug 1978 - Jul 1997 (18 years)

Grew from individual contributor to software manager with focus on quality and process improvement. Accomplishments resulted in improved delivery to internal and external customers.  Personally initiated and led study group which resulted in four ASQ software quality engineer certifications  Personally created Lotus Notes application for joint management of testing, problem reporting, and change control that turned an angry customer into an advocate  Personally initiated inspections of online screen

Education

BS Math

1974 - 1978 (4 years)

MS Operations Research

1981 - 1984 (3 years)

Certifications

Certified Software Quality Engineer (1998)

American Society for Quality

Authorized Personal Software Process (PSP) Instructor (2010)

Software Engineering Institute

Provisional Team Software Process (TSP) Coach (2010)

Software Engineering Institute

expired

Personal Software Process (PSP) Developer (2010)

Software Engineering Institute

through 2012

Certified Scrum Master (2011)

scrum.org

My Top Skills

  • Project Management 0
  • Excel 0
  • Testing / QA 0
  • Powerpoint 0
  • Oracle 0
  • Sharepoint 0
  • Software Testing 0
  • Usability Testing 0
  • Mathematics 0
  • ISO9001 0
  • Scrum Development 0
  • Agile Development 0
  • Visual Basic for Apps 0
  • Software Development 0

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