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$12 USD / hour
Flag of PHFlag of PH
pasig city,
philippines
$12 USD / hour
It's currently 1:58 PM here
Joined January 21, 2014
0 Recommendations

May Ann B.

@maysky522

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$12 USD / hour
Flag of PHFlag of PH
pasig city,
philippines
$12 USD / hour
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Customer service, data entry, data mining

A working mom who loves to cook and please those that I love. Working diligently for the future of my kid.
Freelancer
Data Entry Clerks
Philippines

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Portfolio Items

Social Media Management Course
I am newbie in freelance homework environment

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Experience

Customer Service Manager

Subaru Philippines
Feb 2015 - Present
Manage Customer Service operations nationwide. Identify and analyze customer concerns.Discuss to the management the customer feedback summary. Recommend problem prevention plans and process enhancement to improve the overall company performance.Create processes, guidelines and forms related to Customer Service Operations. Develop Key Performance Indicators for Customer Service Coordinators. Attend and respond to online complaint and ensure its fast resolution.

Education

Bachelore in Political Science major in Public Administration

Polytechnic University of the Philippines, Philippines 1999 - 2003
(4 years)

Qualifications

Customer Service Manager

Ford Philippines & Mazda Philippines
2007
Mazda CS Manager Awardee- 2007,2008,2009

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Top Skills

Data Entry
Proofreading
Powerpoint
Report Writing
PDF

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