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IT TrainerJul 2008 - Dec 2008 (5 months)
Worked on a part time basis for BLC "Brisbane Learning Centre" as a trainer. Teaching in Cert III and Cert IV in network and PC Support.
SOE PROJECT / LEVEL 2 SUPPORTSep 2006 - Oct 2007 (1 year)
Main duties, working with the Applications Packager and the IT Manager to assist with the delivery of an MOE rollout. Provide Level 2 Help Desk & Desktop support to approximately 250 users.
ICT Technical Support OfficerApr 2006 - Jul 2006 (3 months)
The primary purpose of this role was to provide support to the BSQ Relocation Support Project Manager and Council's Asset Management Team, to identify CRT screens to be replaced with 17" LCD and 19" LCD screens for those divisions and business units that are relocating into BSQ
IT SupportAug 2005 - Sep 2005 (1 month)
Maintaining and troubleshooting PCs and laptops systems using Windows 2000 Pro
TUTOR SPLC "SELF PACE LEARNING CENTRE"Apr 2002 - Feb 2005 (2 years)
During the period in Yeronga TAFE, I was involved in the preparation of exams, exercises, documentation and reports in the activities carried out in the SPLC room. I completed an induction, which complies with education regulations. Policies and procedures were carried out by the SPLC team in accordance to the Education Department. At all times the standards and working ethics were conducted with the upmost professionalism as to the guide lines set up in the SPLC room in accordance with management. I was in
Diploma1999 - 2001 (2 years)
Certificate in IT PC Support (2000)Yeronga TAFE
PC and laptop support, troubleshoot and repair.
Certificate IV in Information Technology (Network Support) (2000)Yeronga TAFE
Install, troubleshoot and setup a network environment using Windows server